Paul Cobb
USRacial Discrimination at Bluevine This bank just randomly makes up rules when they want to discriminate against you. If you attempt to open an account with them they will tell you what is required however, after they look into who you are they make up things that you need to make it extremely inconvenient for you or just flat out deny you an account with them at that point even though they previously approve your application. Their customer service is non existent and you will have no luck trying to find any recourse for being discriminated against. The worst experience I have ever had with any bank by far.
Emma
USI spoke with Patrick Wallice I spoke with Patrick Wallice, who was able to completely and concisely answer all of my user questions relating to Bluevine. He had constructive suggestions for how I can better use Bluevine as our business grows, and I look forward to working with him.
Rich Young
USGreat service My experience with Bluevine has been fantastic. Setting up accounts has been painless and the associates are excellent. I recently received a call from Julia and I appreciate that someone reached out to me to discuss my needs and make me aware of some features that Bluevine had available. I have had banking relationships with other institutions for years and never heard from anyone. Was nice to feel valued.
Robert
USIt's horrible. Just don't. It's horrible. Debit/credit refunds take 7 business days, while at any other typical bank, they're immediate. Direct deposits take 4 entire business days, so basically 5 business days, while other banks process them immediately or overnight. The Customer Service reps are offshore, and they typically just repeat exactly the same information you see on your dashboard without adding any value whatsoever. They do not even know what an ACH transaction is and don't have any mechanism to track ACH transaction tracking numbers which any bank in the entire SWIFT network is able to do. It's just horribly frustrating working with them and as soon as I can, I'm taking my business elsewhere. You should save yourself the trouble.
Kathryn Koniuszy
USBest customer service Best customer service! Quick access through chat and everything was solved, so quickly, and so professionally!