KAREEM RATANI
GBBlue Vine has been fantastic to work… Blue Vine has been fantastic to work with. As a small business owner, they have helped me tremendously in managing my finances. I highly recommend them!
Robert
GBIt's horrible. Just don't. It's horrible. Debit/credit refunds take 7 business days, while at any other typical bank, they're immediate. Direct deposits take 4 entire business days, so basically 5 business days, while other banks process them immediately or overnight. The Customer Service reps are offshore, and they typically just repeat exactly the same information you see on your dashboard without adding any value whatsoever. They do not even know what an ACH transaction is and don't have any mechanism to track ACH transaction tracking numbers which any bank in the entire SWIFT network is able to do. It's just horribly frustrating working with them and as soon as I can, I'm taking my business elsewhere. You should save yourself the trouble.
Amy Yeh
GBHorrible customer service, and online support I have not been able to access my account for about three or four months now due to having changed my phone number. I cannot complete the 2 step authentication. I have called Bluevine multiple times and waited at least 30 minutes to an hour to speak to a representative each stating that they have will change the number. Last few times I called. They said the number was changed, but whenever I go online and try to sign on it still asks to send a verification code to my old phone number.
Alex Duda
GBSimple, free, pays 2% interest, great cust svc! Professional people in customer service who are empowered to help; very easy account application process; great online portal: love the bills section, same-day EFT's for $10 is great and SUPER FAST, like being able to pay 1099 contractors right from there, good debit card controls; and you just fixed one kinda big failing: now I can get 2 debit cards!! I have had a BV account for another business for like 10 years, and I love you guys. Oh, and I love the interest rate you pay on checking!!!
Rich Young
GBGreat service My experience with Bluevine has been fantastic. Setting up accounts has been painless and the associates are excellent. I recently received a call from Julia and I appreciate that someone reached out to me to discuss my needs and make me aware of some features that Bluevine had available. I have had banking relationships with other institutions for years and never heard from anyone. Was nice to feel valued.