I just started my business and open an… I just started my business and open an account with this "Bank". Everything set for the first deposit and start payments to everybody and SURPRISE my account is On Hold because they decided the day before that they a selfie with my license. Horrible customer service and no options just they say " I am sorry" Now I cannot pay anyone! Can you imagine how frustrating is that the first payment for your new business cannot be processed because they want a selfie!!

Amazing Amazing! Warm, friendly and informed. Never in my wildest dreams did I think an online bank would call me … my regular bank of 40+ years never calls me. Well done on the welcome and personal connection.

Blueline and Carmen I - Simply the BEST! Carmen I. with Bluevine provided the best, most professional experience we have ever encountered. Carmen was super responsive with the tons of questions we had and never made us feel like we were taking too much of his time. Bluevine has easy terms for business lines of credit, and their customer UI is super easy to use. Carmen earned our business and made the entire process for getting approved extremely easy. Even after obtaining our line of credit Carmen continued to be very helpful and super responsive, he even reached out to us randomly to check on us. Thank you Carmen I and Blueline we will recommend you and your business to other business owners.

I spoke with Patrick Wallice I spoke with Patrick Wallice, who was able to completely and concisely answer all of my user questions relating to Bluevine. He had constructive suggestions for how I can better use Bluevine as our business grows, and I look forward to working with him.

It's horrible. Just don't. It's horrible. Debit/credit refunds take 7 business days, while at any other typical bank, they're immediate. Direct deposits take 4 entire business days, so basically 5 business days, while other banks process them immediately or overnight. The Customer Service reps are offshore, and they typically just repeat exactly the same information you see on your dashboard without adding any value whatsoever. They do not even know what an ACH transaction is and don't have any mechanism to track ACH transaction tracking numbers which any bank in the entire SWIFT network is able to do. It's just horribly frustrating working with them and as soon as I can, I'm taking my business elsewhere. You should save yourself the trouble.