The representative who helped me with… The representative who helped me with my payment was very kind and courteous and helped me with all my Fit credit card needs 5 stars thank you

I spoke with someone named Charles I spoke with someone named Charles. He helped me to correct a problem concerning my deposit. He was kind courteous, and he seemed to go above and beyond to help me.

The customer service with this company…was TERRIBLE The customer service with this company was ABSOLUTELY HORRIBLE! They could care less about the customer. Each of my experiences (several times I contacted them) calling customer service was met with rudeness and total disrespect. “I” paid off my balance, “I” had my account closed and then cut up the card! Terrible experience. And yes, I paid my account on time every time. Bye the way, that same guy… just hung up the phone one me…again! Just terrible! One star is too much! I scratch my head at the other reviews. Not my experiences.

Rep LISTENED and was very… Rep LISTENED and was very knowledgeable, patient and was able to help my needs, unlike the rep before her. Really made my day!

WOW Your customer service… WOW Your customer service representative was Beyond Awesome! Here name was Iris who was from Philadelphia Center. So polite and knowledgeable and a smooth operator!!! Lol That lady needs to be teaching/training others to bring the up to her Caliber!!! Thank You, IRIS!!!