We were told that our comcast bill was… We were told that our comcast bill was negotiated to give us a monthly savings of approximately $40, but that was not the case. Nothing changed, there was no savings and only a charge from trim.

Big difference between a couple of years ago and now When I first started using Trim for my phone and ISP bills, they negotiated significant savings. I was surprised to recently get a text about my Cox bill, as it's been at least two years since hearing last from Trim. I was looking forward to seeing what my savings would be and was disappointed it was a one time credit of $16. The folks at Trim seem to have lost their magic touch.

Almost cost me $20/mo more Negotiator was constantly talking to me, which kind of counteracted the whole idea of someone handling negotiations for me, and it just over complicated what could have been me talking directly to a Verizon representative. The negotiator switched me to a plan without hotspots to save $10, but my old plan had hotspots and in order to have hotspots again on the new plan, I would have to pay $10 per line on 3 different lines. Definitely not a savings to me. Then they spent over an hour telling me we couldn’t switch it back to my old plan before finally switching it back. Super stressful, frustrating waste of time that almost ended up costing me money instead of saving it.

Horrible experience with Trim Before you began negotiating my Comcast bill, I was paying $280/month. Then Trim got involved and changed my plan without informing me of the impact - my family lost 130 HOURS of recorded programs because you slashed our DVR service, and you also canceled our Netflix benefit (costing $15.49/month). Then you tried to get those benefits back, raising my bill to $304/month. Now, over a week later you still haven't resolved the issue, and I've had to waste my time going back and forth with your reps. The two values of Trim for me were (1) saving time and (2) saving money. You have successfully negated both of those benefits.

Trim definitely worked for me. Trim was recommended by my son so I thought i'd give it a try. Trim staff kept me informed along the way but I didn't know how it was all going to work so didn't want to leave a review until I saw the results Got my Spectrum bill today and the much wanted reduction was there. Bottom line - I was very happy with my trim experience and will recommend it whenever I can. Thanks.