Above and Beyond! Working with Jamie Ohlsen was an absolute pleasure - again! From the moment we connected, she demonstrated a level of professionalism and expertise that immediately put me at ease. Her knowledge of the lending process was impressive, and she took the time to explain every step along the way, ensuring I felt confident and informed throughout the entire process. Not only does Jamie Ohlsen possess a deep understanding of the various loan products available, but she also took the time to understand my unique financial situation and goals. This personalized approach was incredibly refreshing and made me feel like more than just another client. From application to close, Jamie Ohlsen was proactive in providing updates and addressing any concerns that arose. Her responsiveness and attention to detail were truly commendable. Even after hours on a Friday she continued to work with me to include last-minute changes so that we would meet our accelerated closing date. Thanks to Jamie Ohlsen's expertise and dedication, I was able to secure a loan that perfectly suited my needs, and she gave us an interest rate which could not be matched by any competing lender – not even close. I cannot recommend Jamie Ohlsen highly enough and will certainly be referring friends and family to her in the future. If you are looking for a loan officer who goes above and beyond for her clients, look no further than Jamie Ohlsen!

The most streamlined mortgage experience I've ever encountered! The platform is extremely user friendly. The fact that everything is broken up into daily tasks, makes the whole process so much less overwhelming. The team at Better was always quick to respond to any questions I had, and were always happy to help. I highly recommend this company for your mortgage and refinance needs. Five stars.

Highly Recommend! This was the best experience I have ever had refinancing a home. From the first call to completion; I was kept informed of the progress. The costs were "better" than the other companies I considered. The timeline to completion was excellent. The on-line system was easy to use and the required documents were not excessive. My questions were answered promptly. Each person that I talked to treated me as someone that was important to them.

Honest lender, work like a tech company To be honest, I was initially apprehensive with the self-serving model and no salesperson chasing you. However, I had a great experience and my loan agents acted like advisors and keeping me on track with respect to the task outstanding. Though it went a little close to escrow, they kept me informed and I had a successfully closing. There zero commission model is great and they provide unmatched transparency. Would love to work with them again.

Lack of communication and understanding… Lack of communication and understanding what I needed and wanted. Seemed the goal was to get the loan funded as quick as possible instead of how I NEEDED it.