“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.

Bad review You guys did really bad this time around. You switched me from one loan processor to another. I had to constantly repeat information and resend documents. You called yourself helping by giving me a $300. increased monthly payment and a double finance rate!!!

It takes much longer to get qualified for a loan than their advertising says. They give you the impression you can get your loan as soon as tomorrow. Everyone I had contact with was personable energetic and patient. We talked laughed and had a pleasant experience and still got the job at hand taken care of. The tasks that were passed down could have been less in my opinion but then I'm not sure why you needed some of the verifications but I guess some people aren't straight up and forward with their info.

Everything was just so easy Everything was just so easy. Done in a timely manner. Very professional. Easy breezy. Very detailed oriented. Explained process of loan step-by-step. Just a great lending experience overall. Nothing was intimidating.i highly recommend.

Sarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.