My agent was on top of things that… My agent was on top of things that matter to me, and was most favorable in how she handled things regarding our re-finance. This is my second experience with Rocket Mortgage, and both have been very professional in their outcome thus far.

“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.

Home Refinancing. We contacted the business and got really excellent advise on how we go about refinancing our home. They were very helpful and explained the steps to go through and helped us through the transaction. We would recommend this company any time.

It takes much longer to get qualified for a loan than their advertising says. They give you the impression you can get your loan as soon as tomorrow. Everyone I had contact with was personable energetic and patient. We talked laughed and had a pleasant experience and still got the job at hand taken care of. The tasks that were passed down could have been less in my opinion but then I'm not sure why you needed some of the verifications but I guess some people aren't straight up and forward with their info.

I honestly don’t believe that any other… I honestly don’t believe that any other bank or mortgage company could provide a better service. The staff are friendly, understanding, compassionate and are there for your interests 110%. I refer anyone I can and will continue to do so.