Sarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.

Quicken isn't so quick Have my quicken account linked with TDbank and it still will not balance. My ledger and the TDbank account balance perfectly, yet quicken is always off. Complained for a year. We use it for a men's golf league and we'll be moving on next year to something that works.

Shared my information with multiple… Shared my information with multiple companies, started getting non stop calls for days after, can’t get out the list to not be called. A nightmare

It takes much longer to get qualified for a loan than their advertising says. They give you the impression you can get your loan as soon as tomorrow. Everyone I had contact with was personable energetic and patient. We talked laughed and had a pleasant experience and still got the job at hand taken care of. The tasks that were passed down could have been less in my opinion but then I'm not sure why you needed some of the verifications but I guess some people aren't straight up and forward with their info.

I honestly don’t believe that any other… I honestly don’t believe that any other bank or mortgage company could provide a better service. The staff are friendly, understanding, compassionate and are there for your interests 110%. I refer anyone I can and will continue to do so.