SunShine
GBBest, quick and very efficient It is the Service that kept me going with my Refinance and a plan that works for me. Everyone that I have spoken to has created positive defining moments. The most important is Ruben Griffen has been just a wonderful experience he not only provided the best service and he also understood the right plan for me and created that trust for me to move forward. If I have any other needs with Rocket I would prefer to work with Ruben he is just an amazing personality and very knowledgeable
BEVERLY MARTIN
GBBad review You guys did really bad this time around. You switched me from one loan processor to another. I had to constantly repeat information and resend documents. You called yourself helping by giving me a $300. increased monthly payment and a double finance rate!!!
Robert C Keating
GBQuicken isn't so quick Have my quicken account linked with TDbank and it still will not balance. My ledger and the TDbank account balance perfectly, yet quicken is always off. Complained for a year. We use it for a men's golf league and we'll be moving on next year to something that works.
Roberta
GBSarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.
karen evans
GBIan has been amazing Ian has been amazing, keeping me informed via personal phone call and or email every step of the way. Very personable and professional. Making sure I am familiar of everything going on and understanding all of it. This is our 2nd time using Quicken / Rocket and this time is by far much more convenient and enjoyable.