Everything was just so easy Everything was just so easy. Done in a timely manner. Very professional. Easy breezy. Very detailed oriented. Explained process of loan step-by-step. Just a great lending experience overall. Nothing was intimidating.i highly recommend.

“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.

I have used them multiple times over… I have used them multiple times over the years, always with great qualified and enthusiastic young people. This last time was the same experience I have come to expect, however my one complaint would be that I was told how much money I would receive in my pocket at closing. That sum was reduced by $1900 with no explanation. I believe I have figured it out but would have been nice to have been communicated with.

Sarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.

Quicken isn't so quick Have my quicken account linked with TDbank and it still will not balance. My ledger and the TDbank account balance perfectly, yet quicken is always off. Complained for a year. We use it for a men's golf league and we'll be moving on next year to something that works.