Best, quick and very efficient It is the Service that kept me going with my Refinance and a plan that works for me. Everyone that I have spoken to has created positive defining moments. The most important is Ruben Griffen has been just a wonderful experience he not only provided the best service and he also understood the right plan for me and created that trust for me to move forward. If I have any other needs with Rocket I would prefer to work with Ruben he is just an amazing personality and very knowledgeable

Ian has been amazing Ian has been amazing, keeping me informed via personal phone call and or email every step of the way. Very personable and professional. Making sure I am familiar of everything going on and understanding all of it. This is our 2nd time using Quicken / Rocket and this time is by far much more convenient and enjoyable.

“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.

My agent was on top of things that… My agent was on top of things that matter to me, and was most favorable in how she handled things regarding our re-finance. This is my second experience with Rocket Mortgage, and both have been very professional in their outcome thus far.

Sarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.