It takes much longer to get qualified for a loan than their advertising says. They give you the impression you can get your loan as soon as tomorrow. Everyone I had contact with was personable energetic and patient. We talked laughed and had a pleasant experience and still got the job at hand taken care of. The tasks that were passed down could have been less in my opinion but then I'm not sure why you needed some of the verifications but I guess some people aren't straight up and forward with their info.

“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.

Bad review You guys did really bad this time around. You switched me from one loan processor to another. I had to constantly repeat information and resend documents. You called yourself helping by giving me a $300. increased monthly payment and a double finance rate!!!

This experience has been my so great This experience has been so great. Everyone is kind and so very helpful. Chris my mortgage specialist should receive a bonus from the company for his exceptional care for his clients.Highly recommend this firm and personal

Helpful Team Members.Cindy Wang was very helpful in setting… Cindy Wang was very helpful in setting up my mortgage refinance. She answered all my questions and kept me informed on the process. I have been dealing with Rocket Mortgage for quite awhile, and have always found everyone to be knowledge, kind and considerate,