My agent was on top of things that… My agent was on top of things that matter to me, and was most favorable in how she handled things regarding our re-finance. This is my second experience with Rocket Mortgage, and both have been very professional in their outcome thus far.

Don’t get your hopes up! They Lie! Fantastic credit, helluva paying job and no loan, no refinance , no better heloc, no offer at all just we will call you November maybe, no word no nothing…..asked 10 check stubs and still could not underwrite it on a paid for home worth over twice the original loan amount.

It takes much longer to get qualified for a loan than their advertising says. They give you the impression you can get your loan as soon as tomorrow. Everyone I had contact with was personable energetic and patient. We talked laughed and had a pleasant experience and still got the job at hand taken care of. The tasks that were passed down could have been less in my opinion but then I'm not sure why you needed some of the verifications but I guess some people aren't straight up and forward with their info.

Everything was just so easy Everything was just so easy. Done in a timely manner. Very professional. Easy breezy. Very detailed oriented. Explained process of loan step-by-step. Just a great lending experience overall. Nothing was intimidating.i highly recommend.

“Quicken” is an appropriate name! The loan representative has been very kind and helpful throughout this entire process. I felt like he took a personal interest in our situation. Things moved along very quickly. The only downside is that some of the timelines felt pushy and left little wiggle room.