Kay Cronk
USThis experience has been my so great This experience has been so great. Everyone is kind and so very helpful. Chris my mortgage specialist should receive a bonus from the company for his exceptional care for his clients.Highly recommend this firm and personal
SunShine
USBest, quick and very efficient It is the Service that kept me going with my Refinance and a plan that works for me. Everyone that I have spoken to has created positive defining moments. The most important is Ruben Griffen has been just a wonderful experience he not only provided the best service and he also understood the right plan for me and created that trust for me to move forward. If I have any other needs with Rocket I would prefer to work with Ruben he is just an amazing personality and very knowledgeable
karen evans
USIan has been amazing Ian has been amazing, keeping me informed via personal phone call and or email every step of the way. Very personable and professional. Making sure I am familiar of everything going on and understanding all of it. This is our 2nd time using Quicken / Rocket and this time is by far much more convenient and enjoyable.
Roberta
USSarah Pepper is a jewel .. Sarah Pepper is a jewel ... she deserves a raise! She was with me every step of the way during my re-fi process and made it happen for me. She is a true professional. I value my relationship with Rocket Mortgage and have shared my experiences with others. Thank you.
Randy Turner
USI have used them multiple times over… I have used them multiple times over the years, always with great qualified and enthusiastic young people. This last time was the same experience I have come to expect, however my one complaint would be that I was told how much money I would receive in my pocket at closing. That sum was reduced by $1900 with no explanation. I believe I have figured it out but would have been nice to have been communicated with.