Marselle
GBFinnie Family First Home This is our first home. The agent who helped to process the paperwork was so helpful and informative. And the consequent teams that reached out to aid in the closing process were very respondent as issues in closing details, dates, and other information came through and would need our response. A couple hiccups happened here and there with the Home Evaluation findings and steps for paying fees but we were very satisfied with the process. And we are enjoying our home. Thanks Divvy Team
J.R. Cook
GBWorst living experience in 38 years Worst living experience in 38 years of living. House was inspected and they only listed minor problems. After moving in, all sewage lines backed up, every water pipe in the house leaked, the main shut off valve was even broken. The garage floods, but they won't touch it because it's "not their responsibility". They did finally finish repairing everything needed, just before my 2nd year started. I couldn't get a mortgage in my first year so now the price of the house went up another 20k as per contract, so I will not be buying. I personally regret putting my family thru this whole situation.
Teresa
GBNot being able to get anything resolved… Not being able to get anything resolved is a concern. My portal still have me owing an amount that has already been paid. Not being able to speak with someone is also a concern. I've sent several emails in regards to concerns identified in the home, no one has contacted me.
customer
GBI have been trying to contact someone I have been trying to contact someone left several messages. I left at the end of November, because the house had so many problems, so I stop paying rent advising divvy of all the issues. The A/C pan in the ceiling kept flooding so ceiling fell over the kitchen area. I advised them so they sent a sub-par repair company and they did a terrible job and was late. I had advised you all to send someone else you sent to same company. This was initially a great experience, however things changed. I was even infomed I would get $500.00 credit if I kept a hottub, never received... I was so excited, but their business model didn't work for me.... No I have been waitng almost 2 months for a savings refund.... NO ANSWER after all the calls .....
Ronald
GBResponsive Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.