Not being able to get anything resolved… Not being able to get anything resolved is a concern. My portal still have me owing an amount that has already been paid. Not being able to speak with someone is also a concern. I've sent several emails in regards to concerns identified in the home, no one has contacted me.

The agent I was assigned was awful The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate information and would wait till the end of the day to update us leaving us no time to follow up or correct anything pushing everything back a day every time she did it. Chose your own agent and don’t let them assign one for you.

Kitchen Fire Disaster We had a kitchen fire. The entire kitchen had to be gutted and the livingroom, dining room and bedroom had smoke damage. Well, Divvy rehabbed everything! They had the kitchen sheet rocked and painted, brand new countertops,cabinets, and sink installed. They painted the rooms that had been smoke damaged. We also have 2 gapping holes behind our air handler that the plumbers had done in order to fix the guest bathtub. The holes have been patched, and painted! They even compensated us for the inconvenience while the repairs took place. They did an Outstanding job!

Divvy Operations Team (General feedback) Prompt, courteous service. Whenever I've reported any issues or concerns with the home, the Divvy team has been there for me. This feels like a true partnership towards home ownership. I appreciate that I can always count on Divvy to come through when needed.

Responsive Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.