customer
GBI have been trying to contact someone I have been trying to contact someone left several messages. I left at the end of November, because the house had so many problems, so I stop paying rent advising divvy of all the issues. The A/C pan in the ceiling kept flooding so ceiling fell over the kitchen area. I advised them so they sent a sub-par repair company and they did a terrible job and was late. I had advised you all to send someone else you sent to same company. This was initially a great experience, however things changed. I was even infomed I would get $500.00 credit if I kept a hottub, never received... I was so excited, but their business model didn't work for me.... No I have been waitng almost 2 months for a savings refund.... NO ANSWER after all the calls .....
Frank Garcia
GBDivvy Operations Team (General feedback) Prompt, courteous service. Whenever I've reported any issues or concerns with the home, the Divvy team has been there for me. This feels like a true partnership towards home ownership. I appreciate that I can always count on Divvy to come through when needed.
Ronald
GBResponsive Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.
James Mcveigh
GBCould not ask for a better responce to a bad situation. Every interaction I've had has been good. We recently had a maintenance issue due to outside forces (city sewage) and while it's been a nightmare for my family, Divvy has been extremely responsive, almost too responsive, if there can be such a thing. Being so attentive during a bad situation is certainly appreciated.
Marselle
GBFinnie Family First Home This is our first home. The agent who helped to process the paperwork was so helpful and informative. And the consequent teams that reached out to aid in the closing process were very respondent as issues in closing details, dates, and other information came through and would need our response. A couple hiccups happened here and there with the Home Evaluation findings and steps for paying fees but we were very satisfied with the process. And we are enjoying our home. Thanks Divvy Team