Janey
GBThe agent I was assigned was awful The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate information and would wait till the end of the day to update us leaving us no time to follow up or correct anything pushing everything back a day every time she did it. Chose your own agent and don’t let them assign one for you.
customer
GBI have been trying to contact someone I have been trying to contact someone left several messages. I left at the end of November, because the house had so many problems, so I stop paying rent advising divvy of all the issues. The A/C pan in the ceiling kept flooding so ceiling fell over the kitchen area. I advised them so they sent a sub-par repair company and they did a terrible job and was late. I had advised you all to send someone else you sent to same company. This was initially a great experience, however things changed. I was even infomed I would get $500.00 credit if I kept a hottub, never received... I was so excited, but their business model didn't work for me.... No I have been waitng almost 2 months for a savings refund.... NO ANSWER after all the calls .....
James Mcveigh
GBCould not ask for a better responce to a bad situation. Every interaction I've had has been good. We recently had a maintenance issue due to outside forces (city sewage) and while it's been a nightmare for my family, Divvy has been extremely responsive, almost too responsive, if there can be such a thing. Being so attentive during a bad situation is certainly appreciated.
Ronald
GBResponsive Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.
Tykisha Bethea
GBI had an awesome Agent that… I had an awesome Agent that communicated with us so much explaining everything in such details. Divvy is also a great company that responds quickly when need be. I really enjoy my experience with Divvy especially my Agent. Valeria Knox is a very experienced, knowledgeable Agent who takes her job very serious.