The realtor was awesome The realtor assigned to me was awesome. Communication between us was the key. She really made the process easy and was a book full of information. Not one question I asked went unanswered. When I signed on to my portal the fast communication continued. Very helpful with any questions I had or worries.

The agent I was assigned was awful The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate information and would wait till the end of the day to update us leaving us no time to follow up or correct anything pushing everything back a day every time she did it. Chose your own agent and don’t let them assign one for you.

Divvy Operations Team (General feedback) Prompt, courteous service. Whenever I've reported any issues or concerns with the home, the Divvy team has been there for me. This feels like a true partnership towards home ownership. I appreciate that I can always count on Divvy to come through when needed.

Avoid! If there is a natural disaster, you will be left hanging Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathrooms. Eventually cancelled lease option contract as the home was unlivable, and contract states you get all funds initially contributed back within 45 days. Going on 60 days of termination with no refund. Extremely slow response to emails. Very poor customer experience. Doubt I would ever pursue that again. About to contact BBB and other remedies. Talk about making a poor unfortunate situation worse. All due to natural disaster. Buyer beware.

Responsive Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.