Unauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.

This place is completely bs..I… This place is completely bs..I currently have a loan from them for 500 dollars and the interest rate is 599% so my payoff to these crooks is almost 4000 on 500. DO NOT USE THEM. DO NOT RECOMMEND THEM. Absolute disgusting lender and only money hungry…currently still paying this bs..am struggling hard…

They never contacted me after ACH… They never contacted me after ACH return and kept increasing interest without notice. I borrow $800 and paid some portion but now balance is over $4000.. I explained this situation and they offered discount but still very high amount. I want to take legal action to this company.

Scammers and crooks This company is awful! I needed an emergency loan and received one from this company. I paid on time for a few months and then decided filing bankruptcy was the best option due to multiple other issues. I contacted them to revoke ACH which I am legally allowed to do. The company told me I needed to send them 2 months of bank statements, a selfie next to my ID and a picture of my credit card. Are you f'n kidding me? If that doesn't scream scammer, nothing does. I contacted my bank, put a stop payment on any future ACH withdrawals. So what does Explore do? They take the money out via check? Absolutely criminal. Do NOT use these guys.

Applied for a loan Applied for a loan. They requested the same documents over and over and over. I emailed them at the same time, one person would say they were received the next person would ask for all of them. The person after that would ask for 1 document. Almost a week and never got anywhere. If they didn't want to process the loan they should have said so. Wouldn't have wasted my time and energy.