Kara D.
USThe staff there is phenomenal The staff there is phenomenal! They always make us feel welcomed and valued and their prices are fair and transparent. I’ll choose Buchroeder’s every time!
sharon
USTook chain and pendant for repair Took chain and pendant for repair Quality work, repaired faster than originally promised
Michael R.
USAn exceptional buying experience from Buchroeders My buying experience from Seth, John and Buchroeders was exceptional. Seth and John were extremely professional, knowledgeable and caring. The customer service that they provided was outstanding. Seth sent me pictures of the Rolex that I was considering including both boxes, both hang tags, the Rolex warranty card, etc... so I knew that I was purchasing a complete set. Seth spent the time talking with me until I felt that all of my questions had been answered. The Rolex was shipped across country overnight and was well packaged. John was outstanding in keeping me informed throughout the entire shipping process. Every facet of the process was covered and I couldn't be happier with the experience and purchasing from Buchroeders.
Lauren
USBuchroeder’s has a customer for life Buchroeder’s has a customer for life! I took my engagement ring/band to them after a horrible experience with another jeweler who had caused my center stone to become loose. Not only did Buchroeder’s tighten my stone, but they fixed the horribly poor sautering job done by the previous jeweler, checked my other stones, and completely took care of my ring! FOR FREE! I left almost crying happy tears of joy and felt completely taken care of while I was there. THANK YOU to the staff who took care of my ring as if I had bought it there originally. I’ll be back in the future and send everyone I know there!
Dana
USGREAT Customer service above and beyond! I called in a frenzy because I had an earring back stuck on my earring. It was Memorial Day weekend 2020 on Saturday 10 minutes before they close. I was told if I can get there they will stay open and get the earring back off. How many places would be so courteous and accommodating. Thank you for the great customer service and for your help, I am so appreciative.