sharon
GBTook chain and pendant for repair Took chain and pendant for repair Quality work, repaired faster than originally promised
Justin
GBPayment plan issues... Staff told me wrong info... I was told I would be able to make qualifying payments on the ring I purchased until it was paid in full. Two months ago I received an email from Wells Fargo stating that the remaining balance needed to be paid off by the middle of May otherwise I would have to pay all interest that had accumulated since the purchase. So I had to divvy up $1200 in order to pay the ring off by May otherwise my balance would have been increased by $1000 of interest. The person at Buchroeder's had even told me not to worry about paying more than established rate otherwise it would not make the agreed upon payment plan worth it. Was not happy about this at all!!!
Ryan
GBExcellent customer service I called Sara, over the road, to purchase our third mother’s ring five weeks from Christmas. She remembered me and every detail about our previous purchases. The ring was built and ready for pickup in less then two weeks. Sara’s customer service, with person attention, made the whole transaction smooth and seamless. Thanks Sara!
Jeremy Knox
GBBy far the best jewelry store that I've… By far the best jewelry store that I've been in. Mills and his staff are extremely knowledgeable with the best pricing and selection. My fiance and I looked at every major jewelry store in KC and STL and nothing compared. The ring that we purchased was thousands less for a comparable one in STL. Buchroeders is the only place that I will shop!
Calem Lipper
GBA friend of mine recommended… A friend of mine recommended Buchroeder's and I was not disappointed. My experience with Sara Sarno and the rest of the staff at Buchroeder's could not have gone any better. I knew next to nothing about engagement rings when I first went into the store but Sara broke it all down for me so it was easier to understand. I had a general idea of what I was looking for and Sara never strayed away from that look or tried to push me onto something I knew I did not want. My girlfriend at the time (now fiancé) went into the store with me the second time and she really enjoyed the experience and valued Sara's opinion during all of it. They really made a huge milestone moment in my life seem so simple and easy. I will use Buchroeder's for years to come.