My first experience was speaking to…Austin Yost My first experience was speaking to Austin Yost. He explained in detail how the process of the reverse mortgage for my needs. Had I not had Austin as my representative I probably would not have been comfortable enough to go this route.

My experience has been great with One… My experience has been great with One Reverse mortgage. My loan officer Melissa Hossein has been responsive, pleasant, knowledgeable and always made me feel like she was working in my best interest (something hard to do when one's commission is riding on your closing). My only problem with this experience is in the closing because the HUD1 is not reflective of the actual good faith estimate of the Reverse Mortgage verbage and documents. That is not One Reverse's fault but this needs to change so that what you are signing is the same as what you agreed to in the close with same language.

Everyone I dealt with was extremely… Everyone I dealt with was extremely helpful and answered my questions and kept me updated on the entire process. Would not hesitate to recommend in the future. Minerva and Melanie were great.

Melissa and Abby were wonderful Melissa and Abby were wonderful. The stars given are theirs. However someone in your underwriting department just did not want to do this loan for reasons that I suspect but can't prove. Forgetting to cross a T or dot an I caused endless delays. An account opened for tires with a balance of $250 brought everything to a halt. We have outstanding credit, high balances that are paid in full every month, no debt to speak of. Everything was exactly right yet someone kept finding another reason to delay it. The loan finally closed three MONTHS after starting the process. By the way, any document asked for was scanned and sent the same day it was requested. I understand the second appraisal slowed things down a little but there was still something else going on here. Would I recommend One Reverse? Unfortunately I would have a hard time doing that. I am just glad it's over.

I received the best service I received the best service, working with Grant and Abby on my Reverse Mortgage. Grant answered all my questions with knowledge and expertise, always returning my calls! Everything went very smoothly because they kept the process moving, using their expertise in all areas. I recommend them both very highly! They made my dream come true of keeping my home. My Sincere Thanks to Grant and Abby. Linda Olds