Excellence From my first contact with Glen he was wonderful. His patience is beyond measure. I also received the same excellent service from Melanie. They made a difficult and stressful situation so much easier always answering my numerous questions and many times having to repeat the answers. They make a great team. I thank you both for your excellent customer service.

Billy feigen and team mate, Eric gave great service! Most of the time I spoke with my Banker, billy feigen. He took the time to make sure I understood aspects of reverse mortgages which I did not get at first. His keen listening and clear communication caused me to choose orm over another company. His kindness and prompt responses to my needs àre much appreaciated. Also his team mate, Eric worked together with Billy flawlessly to resolve my case in a prompt and efficient manner. I recommend working with them highly.

My first experience was speaking to…Austin Yost My first experience was speaking to Austin Yost. He explained in detail how the process of the reverse mortgage for my needs. Had I not had Austin as my representative I probably would not have been comfortable enough to go this route.

Thank you to Melissa and Abby Melissa and Abby were very friendly,professional and quick to respond to questions I had during the process. I feel I've done the right thing for my personal needs to pursue a reverse mortgage loan. Thanks for the hard work on your part Melissa and Abby!

The whole process was a little… The whole process was a little unnerving because it involved our biggest asset and we were not sure we were doing the right thing. With the help of our loan officer, Richard Martin and his team, we glided through the process and felt reassured and more confident we made the right decision.