Ben
GBI reached out to Bright regarding a duplicate account. I reached out to Bright regarding a duplicate account, given I had decided to give them another shot, and Sia was quick to answer my questions and help me delete my old account in order for me to be able to access the new one. I’m still hoping that the onboarding works and I’m able to use the app hassle-free, but if not I’ll reach out again.
Keaonna Williams
GBRepresentative was fast with responses… Representative was fast with responses and answered any questions that I had. She mad my experience quick and easy.
Albert Stange
GBThanks to the two wonderful women at… Thanks to the two wonderful women at bright I was able to get my account in order thank you Sia and Nicky you both helped me and was able to fix the issue.
Ang Lee
GBI had a problem regarding my membership… I had a problem regarding my membership and Selena from the customer service chat helped reassure me and promptly answered all my questions. I feel a lot better about my problem after talking to Selena
KVN ODYSSEY
GBCustomer Service 5/5 Been checking in for a couple of days for a refund on my membership but to avail I didn’t get through for confirmation on this happening until agent Selena Smith was more than eager to share transaction time and when I should expect funds. Bright not for everybody but their customer service is stellar. Till next time thanks a bunch.