Bright custom service is.. prompt Bright custom service is exceptional.Quick response. I would to thank Sophia for being kind and understanding an patient.Im not tech savvy text slow. Most places will log off you got start all over. She didn't do that with me we got my problem solved in one conversation less than 10 min..I thank you Sophia

Richard John was very helpful he… Richard John was very helpful he explain how long it was gonna take to receive my refund and I can understand what he was saying didn’t take that long for him to answer

Never In My Life Have I I had a recent exspirence with my membership that riyanka George. Not only were they able to assist me with my issue. They took the time to step by step walk me threw each part of the process and even confirmed back after each part . Honestly I never do surveys at the end but the service I was just provided while at that canceling my membership was quite knowledgeable and stress free process I had to take a moment and let others know ..:

I recently needed help with some… and the best agent assisting me Valentina Ross! I recently needed help with some membership issues and I had a wonderful agent helping me out with all my questions and concerns, Valentina Ross. She went above and beyond for me and made sure everything was taking care of before ending our session. If it wasn’t for her I would’ve still had issues and have to go back and have someone else assist me since the first agent that worked with me just sent me links ti go to and told me to do my request there. Valentina actually took the time and helped me and since I was having difficulties, she went ahead and started the process for me. Thank you Valentina!! I wish there were more people like you in the tech world. I sincerely appreciate all your help and I hope your employer knows how lucky they are to have you on their team!! Many thanks!!

Great Customer Support I don’t do reviews, but I am happy to do this one for Gabrielle V. She was more than helpful with the issue I had about my premium membership. She took care of all the issues I had while being very patient with me. I was having problems with my phone, so she actually stepped in and took care of the problem. You have no idea how grateful I am. She is a credit to Bright Money and I appreciate all that she did.