Cody
GBEven though I canceled my membership I… Even though I canceled my membership I had apparently gotten this on accident. The refund process was very easy along with being personal without being intrusive. I really enjoyed being able to have a live chat without answering those awkward questions about why I am canceling, Eva Morris was a great help
Justin Martin
GBI had an exceptional customer service… I had an exceptional customer service experience today, thanks to Riyanka George. From the moment our conversation started, Riyanka’s friendly demeanor made me feel completely at ease. She was not only quick to identify the problem I was facing but also resolved it promptly. Her efficiency and warm approach truly stood out, making what could have been a stressful interaction smooth and hassle-free. It’s rare to come across such dedication and professionalism. Riyanka is undoubtedly a valuable asset to her team, and I am immensely grateful for her assistance today. Highly recommended!
Alyese Calabro
GBI recently needed help with some… and the best agent assisting me Valentina Ross! I recently needed help with some membership issues and I had a wonderful agent helping me out with all my questions and concerns, Valentina Ross. She went above and beyond for me and made sure everything was taking care of before ending our session. If it wasn’t for her I would’ve still had issues and have to go back and have someone else assist me since the first agent that worked with me just sent me links ti go to and told me to do my request there. Valentina actually took the time and helped me and since I was having difficulties, she went ahead and started the process for me. Thank you Valentina!! I wish there were more people like you in the tech world. I sincerely appreciate all your help and I hope your employer knows how lucky they are to have you on their team!! Many thanks!!
Judy
GBGreat Customer Support I don’t do reviews, but I am happy to do this one for Gabrielle V. She was more than helpful with the issue I had about my premium membership. She took care of all the issues I had while being very patient with me. I was having problems with my phone, so she actually stepped in and took care of the problem. You have no idea how grateful I am. She is a credit to Bright Money and I appreciate all that she did.
Michelle Gonzalo
GBBright money is an awesome experience… Bright money is an awesome experience they are very hands on and treat their customers like family! This is for SARA you were awesome and should be the poster child for perfect customer service