Great Experience! I have had the best experience of customer service support from Thousand at FFN. Thousand was more then helpful, very professional and highly knowledgeable. He resolved my problem despite having to work through a lot more issues then anyone originally anticipated and did so with humor and more patience then I thought possible.

Stellar Customer Support Excellent customer support and service. Immediate response times and always resolving any problem that arises with expert professionalism and am glad to be investing in this company. Bar none!!

Let me start by saying amazing Let me start by saying amazing! The fact that you can request money on your first day trading on a funded account and have it to your bank in minutes, was my experience at least, speaks volumes for the integrity and seriousness of this company. Save yourself a lot of time and money and join the right prop firm first. FUNDED FUTURES NETWORK is it, everything you need, want, and imagine is right here in this company. Time is short and money is real, waste neither and pick the right one first, FFN!

subscription refund We had a mix on my subscription and my account was charge I called them and they refunded me right away.

Exceptional customer support The user who goes by “Thousand” who is a support rep for FFN helped me figure out multiple things I was struggling with, regarding the FundX platform, including a major issue I had been trying to resolve for 2 days. Turns out it was user error :) he was a great help and very knowledgable. Very happy with him! Turns out my data not loading was due to 1 simple cluster setting. Volume Analysis settings -> General -> Delta Calculation Type needed to be set to Default (Aggresor Flag) For some reason I changed it at some point to Tick direction. He had me send over my template file and he figured it out within an hour. Everything is running smooth now, I figured out the SIM vs. Eval data issue, charts are almost completely set up exactly how I want them. So far the reputation of fantastic customer service FFN has to offer has proven to be true multiple times. The discord is very active with FFN reps answering questions in a timely manner. They even do a zoom onboarding call with you to show you everything about the platform and answer any additional questions. Truly top tier. I have only had my FFN accounts for a couple days, but so far I have only positive things to say about FFN. FundX definitely has a learning curve to it, just like any platform. If you are considering switching prop firms, or even trying to pick your first one, I highly recommend FFN. They also have the best payout structure in the game.