Delivery time/Printing Quality Delivery time: it takes more than one week to get physical certificate. In addition, "DO NOT BEND" stamp should be used as the envelope was folded to fit on mailing box Certificate Printing Quality: It looks like certificate was printed with printer ink running low; some letters have white spots.

I love watching the video because there… I love watching the video because there will be Q & A practice before I move on. One thing I wonder if the materials have been updated to the current year or not.

Customer service is great! Customer service is great last year. I bought the CAA course and couldn’t use it in these year. I call to customer service and they validate the purchase that I made last year to be current for this year for me to get my CAA certification know all the company has done that for me and I am so happy with them. The program is great and you can pass your exam the same day .

Responsive service Fed Direct has a top notch product at a fair price. They have helped me navigate through unfamiliar territory and fixed any concern promptly. The materials are easy to understand and broken down into little bites, so you can learn at your own speed. I am very confident I will gain my credentials

Excellent customer service Excellent customer service! Super fast turn around time with mailing out certificates. I needed to complete my CAA and got it all done in under week. From course completion to receiving my certificate in the mail. Thank you! And they still answered my call even during a holiday. Awesome company!