on the website they say an electronic… on the website they say an electronic certificate will be sent, for record purpose never sent, also I call spoke with somebody the name Derek, also said he will send, never happen. so far, I still not received my original copy.

Responsive service Fed Direct has a top notch product at a fair price. They have helped me navigate through unfamiliar territory and fixed any concern promptly. The materials are easy to understand and broken down into little bites, so you can learn at your own speed. I am very confident I will gain my credentials

It is easy to navigate but video doesn't always work It is easy to navigate. During the video playback it sometimes loses its place during the question phase and then you have to close it and sometimes log back in to restart. It appears that the login timeout doesn't count web training viewing time.

Delivery time/Printing Quality Delivery time: it takes more than one week to get physical certificate. In addition, "DO NOT BEND" stamp should be used as the envelope was folded to fit on mailing box Certificate Printing Quality: It looks like certificate was printed with printer ink running low; some letters have white spots.

Certified Acceptance Agent Document Exam I used this platform to complete the training for the certified acceptance agent forensic document portion as required by the IRS. It was straightforward and met my needs. After completing the training, I only missed one question on the test. I received my certificate in the mail in three days. Overall, it was a great experience.