Have not received my certificate Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email). But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS.... Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....

Great customer service Great customer service. The content was easy to understand and at a reasonable price and the website is easy to browse and find useful training.

Delivery time/Printing Quality Delivery time: it takes more than one week to get physical certificate. In addition, "DO NOT BEND" stamp should be used as the envelope was folded to fit on mailing box Certificate Printing Quality: It looks like certificate was printed with printer ink running low; some letters have white spots.

Customer service is great! Customer service is great last year. I bought the CAA course and couldn’t use it in these year. I call to customer service and they validate the purchase that I made last year to be current for this year for me to get my CAA certification know all the company has done that for me and I am so happy with them. The program is great and you can pass your exam the same day .

easy is fast and easy. Just wish that the certificate didnt have to be mailed.