Great customer service Great customer service. The content was easy to understand and at a reasonable price and the website is easy to browse and find useful training.

Certified Acceptance Agent Document Exam I used this platform to complete the training for the certified acceptance agent forensic document portion as required by the IRS. It was straightforward and met my needs. After completing the training, I only missed one question on the test. I received my certificate in the mail in three days. Overall, it was a great experience.

Have not received my certificate Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email). But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS.... Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....

Excellent for Self-Study The self-study format works very well, especially for seasoned CAA and tax attorneys. The test questions should be reviewed because some were very vague. I write this as someone who got only one question wrong --- even at my knowledge level, I found myself asking "are you trying to ask this?" as I went through the questions.

Customer service is great! Customer service is great last year. I bought the CAA course and couldn’t use it in these year. I call to customer service and they validate the purchase that I made last year to be current for this year for me to get my CAA certification know all the company has done that for me and I am so happy with them. The program is great and you can pass your exam the same day .