Customer service is great! Customer service is great last year. I bought the CAA course and couldn’t use it in these year. I call to customer service and they validate the purchase that I made last year to be current for this year for me to get my CAA certification know all the company has done that for me and I am so happy with them. The program is great and you can pass your exam the same day .

It is easy to navigate but video doesn't always work It is easy to navigate. During the video playback it sometimes loses its place during the question phase and then you have to close it and sometimes log back in to restart. It appears that the login timeout doesn't count web training viewing time.

Happy preparer The training material and the test(s) were easy to understand, easy to answer, and the immediate ability to download and or print the certificate is what made this the best company to use. I am so very happy I chose to use PreparerTraining.com for my training needs. Thank you

Excellent customer service Excellent customer service! Super fast turn around time with mailing out certificates. I needed to complete my CAA and got it all done in under week. From course completion to receiving my certificate in the mail. Thank you! And they still answered my call even during a holiday. Awesome company!

Responsive service Fed Direct has a top notch product at a fair price. They have helped me navigate through unfamiliar territory and fixed any concern promptly. The materials are easy to understand and broken down into little bites, so you can learn at your own speed. I am very confident I will gain my credentials