The ease of use is exceptional! -

Delivery time/Printing Quality Delivery time: it takes more than one week to get physical certificate. In addition, "DO NOT BEND" stamp should be used as the envelope was folded to fit on mailing box Certificate Printing Quality: It looks like certificate was printed with printer ink running low; some letters have white spots.

Excellent for Self-Study The self-study format works very well, especially for seasoned CAA and tax attorneys. The test questions should be reviewed because some were very vague. I write this as someone who got only one question wrong --- even at my knowledge level, I found myself asking "are you trying to ask this?" as I went through the questions.

Have not received my certificate Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email). But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS.... Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....

Responsive service Fed Direct has a top notch product at a fair price. They have helped me navigate through unfamiliar territory and fixed any concern promptly. The materials are easy to understand and broken down into little bites, so you can learn at your own speed. I am very confident I will gain my credentials