Great customer service Great customer service. The content was easy to understand and at a reasonable price and the website is easy to browse and find useful training.

Certified Acceptance Agent Document Exam I used this platform to complete the training for the certified acceptance agent forensic document portion as required by the IRS. It was straightforward and met my needs. After completing the training, I only missed one question on the test. I received my certificate in the mail in three days. Overall, it was a great experience.

Delivery time/Printing Quality Delivery time: it takes more than one week to get physical certificate. In addition, "DO NOT BEND" stamp should be used as the envelope was folded to fit on mailing box Certificate Printing Quality: It looks like certificate was printed with printer ink running low; some letters have white spots.

Good product, but potential test inconsistencies First, the training course was reasonably priced in my opinion. Second, the online modules were detailed and comprehensive. However, I thought some of the test questions were worded in a very confusing manner, and in particular were not always worded consistently compared to the modules or study guide. Also, in my opinion, some of the questions on the 100 question AFTR exam related to specific information that was not covered in the study guide. Or at least, I couldn’t find some of that information in the areas of the guide I thought were applicable for that topic. Examples include: How long does the tax preparer have to pay penalties assessed by the IRS for failure to comply with circular 230 requirements? I could not find any reference to that at all in study guide. Nor could I find any reference to 6% tax on excess IRA contributions. Now, I realize the test was open book, and I could seek the information from any resource available in addition to the study guide. But, as a minimum, I believe the information should be available in the exam study guide. There were other examples as well. Now obviously, I could be mistaken and I totally overlooked the information. If so, I apologize.

Great program structure The structure of the program was excellent! The guides really break down how well you are absorbing, but this is most useful in building your confidence. I feel very prepared for the Exam after their prep course. Thank you guys for creating such a product and a the price point that is affordable !