It is easy to navigate but video doesn't always work It is easy to navigate. During the video playback it sometimes loses its place during the question phase and then you have to close it and sometimes log back in to restart. It appears that the login timeout doesn't count web training viewing time.

Happy preparer The training material and the test(s) were easy to understand, easy to answer, and the immediate ability to download and or print the certificate is what made this the best company to use. I am so very happy I chose to use PreparerTraining.com for my training needs. Thank you

Have not received my certificate Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email). But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS.... Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....

Superb Experience I found that the website was easy to manuever. I thought the information was thorough and anyone who takes this course should come away from it learning something. I would definitely recommend this course or classes to anyone. Thank you for the great experience. I am sure I will be using this again in the future.

Excellent customer service Excellent customer service! Super fast turn around time with mailing out certificates. I needed to complete my CAA and got it all done in under week. From course completion to receiving my certificate in the mail. Thank you! And they still answered my call even during a holiday. Awesome company!