Fi Design
GBGreat Company To Work With! My experience with New Silver was very positive from the initial application through the underwriting process. Joe, was highly responsive to questions, helpful and encouraging throughout. Amra of underwriting was awesome; also very helpful and encouraging. I gave 4 stars only because I needed to form a new LLC, wasn't informed early in the process and it caused unforeseen cost and delay. Otherwise I was very happy with the service. The online portal is state-of-the-art making account access and docs submission very easy. I plan to use New Silver for my future acquisition needs and highly recommend.
James Porte
GBWe love New Silver We love New Silver. Amra, Alex, Katrina and team have been the absolute best in processing our investment deals. They make everything super seamless. It is really hard to find a team of lenders that know how to get the job done the right way and are extremely knowledgeable.
Milton G
GBNew Silver saved the day New Silver saved the day. The New Silver team was able to pick up my loan when my first option didn't work bc it would have required too much $ down. New Silver was able to work a different formula to make the loan work for me. They also came in pretty last minute and were able to close within 10 days. The New Silver team was great.
Pablo
GBSome anxiety on my part! I like that I could reach the lending agent directly. I didn’t like that there was confusion around who appraiser should contact. You have a system where documents are to be loaded, but I was still asked for documents that were already uploaded! There was wasted time concerning the appraisal and being asked for documents you already had. Lastly, the closing took place at 2PM, this was known, yet again time was wasted when it took your company forever to approve the close. The process just seems frustrating and it appears left hand doesn’t know what right hand is doing… Update-April 30, 2024: I gave my review some thought, and decided that I was reviewing out of emotion. I want to apologize. After speaking with other investors and this being my first fix/flip loan, I realized that the process with New Silver was actually pretty good. There was some confusion with the appraiser scheduling but all in all everything was solved and the loan cleared in a very quick timeline… Thanks to James, who took the time to guide me through!
Scott Haberman
GBExcellent service and communication My wife and I bought an investment property 1,500 miles from our current residence and New Silver was wonderful to work with. They are responsive, honest, and helpful. There was not one time during the transaction that I felt I was not fully informed of every aspect of their involvement in this purchase. Will definitely us New Silver in the future.