The chemical smell is intolerable The chemical smell is intolerable. It filled the room the instant I opened the package. It's so strong, everywhere I put the shoes, the room is inhabitable. These may never be worn. If they are, my vest guess is months for the smell to go away. Unfortunately, no where to put them but outside, to get rid of the smell, that will likely ruin them. I would never purchase shoes from this company again. Other than the merchandise, everything else was fine.

Great communication I did have an issue where the discount didn't show up on my total after I purchased, but I emailed the company and they immediately refunded me the discount. Very quick and responsive. Thanks!

Amazing customized covers! This is the fourth time I order on Furlidays.com. I had an issue with my previous order (the wrong item was sent to my sister's house, twice), but the customer service at Furlidays was amazing, and finally managed to send me the correct item. This time I ordered 2 customized covers, and they arrived at my house with no issue. It's exactly what I ordered, and the covers look amazing. I can't wait to see my friend's reaction at Christmas! I highly recommend the website. The delivery can take up to 3 weeks (depending on the country) so make sure you order in advance!

Could Be Thicker The company did fine as far as ordering and delivering. However the mat is thinner than expected for the higher quality mat and it comes folded in quarters. I’m hoping that the folds will flatten quickly.

There is a flaw in their ordering… There is a flaw in their ordering system where items that are similar--same item with different names--do not go through. Instead the first item is simply duplicated. They claim they cannot find the problem so they want more money for the correct item. I am not happy with the way they do business.