Could Be Thicker The company did fine as far as ordering and delivering. However the mat is thinner than expected for the higher quality mat and it comes folded in quarters. I’m hoping that the folds will flatten quickly.

I can’t express how much I love and… I can’t express how much I love and appreciate my canvas. It was so well put together and delivered as promised. I lost my 16 years old dog a couple of weeks ago and this canvas brought tears to my eyes. Thank you for helping me memorialize the love and life of my fur baby gizmo gave me.

Amazing customized covers! This is the fourth time I order on Furlidays.com. I had an issue with my previous order (the wrong item was sent to my sister's house, twice), but the customer service at Furlidays was amazing, and finally managed to send me the correct item. This time I ordered 2 customized covers, and they arrived at my house with no issue. It's exactly what I ordered, and the covers look amazing. I can't wait to see my friend's reaction at Christmas! I highly recommend the website. The delivery can take up to 3 weeks (depending on the country) so make sure you order in advance!

"no need to knock" doormat… The first "no need to knock" doormat that I received was made of very soft, lightweight fabric (less than 1 pound) that could easily blow away outside and wasn't suitable to wipe shoes, only decorate cold floor. (It also was stuck in China and arrived late.) Although they were reluctant to issue a refund, they certainly get a P for persistance in trying to understand what material I expected in an outdoor mat. 2 months and 20 emails later (partly due to language barriers?) a replacement was sent. It isn't coco coir as I had thought I was ordering in the first place, but it is heavy enough not to blow away and has some sort of woven fibers that don't provide the brushing action of coco coir but might remove some dirt from shoes. The printing wasn't as good on the 2nd one but now my friend can use it outdoors.

Great product and wonderful customer service! While the site was not the easiest and check out was a bit cumbersome not showing the exact item I made, customer service was terrific. Personal and quick to respond. My products arrived and looked great. But my pillow had a small tear from shipping. I contacted customer service again and quick response with no issues. They prepared and sent out another pillow. Overall, with the products being so wonderful and the great customer service I would shop here again. I will suggest doing what I did and order with plenty of time, as customizing your product will take time.