Great customer service in response to… Great customer service in response to size questions. Product shipped in timely manner. Old English sheepdog shorts were super cute and comfortable! Fun addition to our vacation on the beach!

The chemical smell is intolerable The chemical smell is intolerable. It filled the room the instant I opened the package. It's so strong, everywhere I put the shoes, the room is inhabitable. These may never be worn. If they are, my vest guess is months for the smell to go away. Unfortunately, no where to put them but outside, to get rid of the smell, that will likely ruin them. I would never purchase shoes from this company again. Other than the merchandise, everything else was fine.

Great communication I did have an issue where the discount didn't show up on my total after I purchased, but I emailed the company and they immediately refunded me the discount. Very quick and responsive. Thanks!

Updated Review Update: The company has reached out to me and confirmed they are sending a new phone case with the correct spacing. I will update when received. Thank you Furlidays for reaching out to make this right! Unfortunately, I can’t give this more than a 1 star review. I received my phone case and two of the names were cut-off at the bottom. I’ve reached out to this company twice about the issue with no response. I’m sure you can find this same product from other vendors and I’d suggest going with another vendor.

There is no customer service number There is no customer service number, which is super inconvenient for the working person's. I have emailed with no response, my shoes I ordered is later than the company promised with us unprofessional considering it was a birthday present and zero communication on the companies part. Also if you cannot get a refund, there needs to be availability for immediate assistance. Customer service is lacking all around the board. I will tell all my friends on social media and in person the very big displeasure and experience I have had. P.s. still waiting on my shoe order...and still no email reply