Positive purchase online! Yay! I had to email back and forth with Fulidays regarding my order, which was no fault of them. They replied to everything, and understood my confusion. Great company to work with, love my large cat print, and would highly recommend them!

"no need to knock" doormat… The first "no need to knock" doormat that I received was made of very soft, lightweight fabric (less than 1 pound) that could easily blow away outside and wasn't suitable to wipe shoes, only decorate cold floor. (It also was stuck in China and arrived late.) Although they were reluctant to issue a refund, they certainly get a P for persistance in trying to understand what material I expected in an outdoor mat. 2 months and 20 emails later (partly due to language barriers?) a replacement was sent. It isn't coco coir as I had thought I was ordering in the first place, but it is heavy enough not to blow away and has some sort of woven fibers that don't provide the brushing action of coco coir but might remove some dirt from shoes. The printing wasn't as good on the 2nd one but now my friend can use it outdoors.

Evidently shipper doesn't have full… They took longer than anticipated to arrive but they seem fine now that I have them. Received 4/27/3023, 3 weeks after ordering. Evidently shipper doesn't have full shipping address and I don't know how to get it to them. Please fix this issue soon so they can ship.

Great product and wonderful customer service! While the site was not the easiest and check out was a bit cumbersome not showing the exact item I made, customer service was terrific. Personal and quick to respond. My products arrived and looked great. But my pillow had a small tear from shipping. I contacted customer service again and quick response with no issues. They prepared and sent out another pillow. Overall, with the products being so wonderful and the great customer service I would shop here again. I will suggest doing what I did and order with plenty of time, as customizing your product will take time.

Great customer service in response to… Great customer service in response to size questions. Product shipped in timely manner. Old English sheepdog shorts were super cute and comfortable! Fun addition to our vacation on the beach!