Jessie Johnson
GBThere is a flaw in their ordering… There is a flaw in their ordering system where items that are similar--same item with different names--do not go through. Instead the first item is simply duplicated. They claim they cannot find the problem so they want more money for the correct item. I am not happy with the way they do business.
Pam
GBCould Be Thicker The company did fine as far as ordering and delivering. However the mat is thinner than expected for the higher quality mat and it comes folded in quarters. I’m hoping that the folds will flatten quickly.
xena
GB"no need to knock" doormat… The first "no need to knock" doormat that I received was made of very soft, lightweight fabric (less than 1 pound) that could easily blow away outside and wasn't suitable to wipe shoes, only decorate cold floor. (It also was stuck in China and arrived late.) Although they were reluctant to issue a refund, they certainly get a P for persistance in trying to understand what material I expected in an outdoor mat. 2 months and 20 emails later (partly due to language barriers?) a replacement was sent. It isn't coco coir as I had thought I was ordering in the first place, but it is heavy enough not to blow away and has some sort of woven fibers that don't provide the brushing action of coco coir but might remove some dirt from shoes. The printing wasn't as good on the 2nd one but now my friend can use it outdoors.
Susanne H Schriver
DKI can warmly recommend this company I can warmly recommend this company It’s so beautiful covers and merchandise I ordered a phone cover with my lately passed away dog and I love it so much, I treasure it and it make me cry because it’s so beautiful, it shows my little dog with angel wings and me sitting by the bridge that leads to animal heaven 🙏🏻❤️Thanks you so much for this
Christina S
GBThe chemical smell is intolerable The chemical smell is intolerable. It filled the room the instant I opened the package. It's so strong, everywhere I put the shoes, the room is inhabitable. These may never be worn. If they are, my vest guess is months for the smell to go away. Unfortunately, no where to put them but outside, to get rid of the smell, that will likely ruin them. I would never purchase shoes from this company again. Other than the merchandise, everything else was fine.