NW puppy chew pack from Chewy is dangerous I purchased a package of chew toys sold and promoted by chewy for puppies. The chew toys made of nylon, rubber or combination broke apart within a day of chew time and ended up in my dogs poop. These toys are marketed for chewing and for puppies yet they are not made to withstand chewing from a ten pound Keeshond pup who won’t get much larger than 35lbs. These toys are dangerous for dogs and a company like Chewy shouldn’t be marketing them. I wrote one review to them regarding the yellow teething bone included in this package but was not allowed to submit another review regarding the spoiled football which ended up in my dogs poop. Refunds are not enough, this is a safety issue and Chewy should take the lead to insure it is not selling hazardous toys to pets.

Flowers from Chewy My 14 year old poodle passed and I called Chewy to cancel her automatic shipments for medication and food. They sent me a bouquet of flowers in her memory. It was unexpected from a large company and I am so grateful for their kind deed. Jessica Middleton

Best customer service experience Reached out to customer service and within an hour of sending an email I was contacted and my issue was resolved. I tried a new product that did not agree with my dog’s tummy. Instead of returning the product, Chewy asked me to donate to the local shelter and refunded my money. I absolutely love this Company!

A COMPANY that truly CARES about their CUSTOMERS! If you are a pet parent, you can’t go wrong with Chewy’s. I called them yesterday to let them know my Daisy Mae had passed and inquired how to returned the prescription food she left behind. They credited that purchase and today I came home to a dozen peach roses with a vase. Wow! WHAT AN INCREDIBLE company!

Over the top! Feeling like family! I was blown away by the customer service from Sharon! After my friend passed away, I was ordering dog food for her dog. Sharon assisted with making sure my friends account was not on auto order and continued to stay on the phone with me and make sure I got the correct food ordered for my the dog. To top it off, I received flowers for the loss of my friend from Sharon and Chewy. I love that Chewy allows their employees the freedom to make those decisions. Everyone I told smiled and was pleasantly surprised I’ve used Chewy for years and have never been disappointed. Sounds like they’re a great company to work for too thank you Sharon and Chewy!!