They took over my mortgage from another… They took over my mortgage from another lender. I never wanted to deal with this company. The agent I talked to on the phone while trying to set up a past-due payment related to a family situation was condescending, inconsiderate, and rude. If you have the choice, find another lender.

very responsive and thorough Great service. Matt, was always helpful with our questions and concerns. He was very responsive. We'd get answers so quickly we asked ourselves, does he ever sleep. Just a great experience ocerall.

Great Communication Planet Home Lending helped us all throughout our home buying process. They made this process smooth and easy. I was able to get into communication with someone and receive assistance. They were always willing to answer my questions.

Jason you have no idea how we greatly… Jason you have no idea how we greatly appreciated your assistance during this mortgage loan process. Thank you for quickly responding to all our questions and resolving our concerns. We have been totally satisfied with your help and expertise. We appreciate the level of service and professionalism given by You, Nicole, Matthew and your team. We will definitely recommend your name to anyone needing mortgage services. Thank you for everything. Sincerely, Curtis, Gloria, Devine & Vanessa

Fixed VA loan Fixed VA loan. Got at 2k. And out of nowhere with zero notice my mortgage increased to 2,947.87. Almost an increase of 1k. And with that being said no notice. Nothing, I have a homestead exemption in. Which was supposed to lower my mortgage. Not increase. And no real solution to get my mortgage back to the original 2k. This is completely unacceptable. I am very upset with planet home lending. And at this point would not recommend them to fellow veterans and service members.