Erika was so compassionate and caring Erika was so compassionate and caring. She understood my issues I was having trying to make a payment over the phone and it didn’t go through so I spoke with a representative and it was Erika. She was so pleasant and helpful…

I was trying to pay my bill yesterday… I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.

This is the worst card I've ever dealt… This is the worst card I've ever dealt with, you're penalized for never missing a payment, but paid early smdh!! After 3 years of never missing.. The supervisor refused to come to the phone the workers are not qualified at all!! A bunch of cowards the worst card I've ever experienced, honestly!!!! Renee J

My representative was amazing his name… My representative was amazing his name was Leo and he was patient, understanding, professional and knowledgable. He really went above and beyond to help me resolve my situation and in the end I was satisified. He made a hard situation a little easier

The lady who assisted me was fantastic! The lady who assisted me was phenomenal. Wow, wish I knew her name as she deserves praise and recognition. She made the phone experience a delight. I thought I was in for a long and dreary episode, and it turned out to be a great experience thanks to her! Kudos!