Ernie
GBMajor legal change to titling of assets I recently made a major change to the titling of assets at Hard Assets Alliance. The instructions I received, and the help I received as I created a new account and moved all of our assets to the new account was great. The process was complicated since it involved legal changes of title and possible tax consequences. Done! Thanks again.
Sasha
GBMisleading, worst precious metal company around. Set up delivery from same vault but made me pay 3 shipping fees of $40 each. Then items were not received but when calling FedEx they were returned to shipper. Items not returned to vault and emails and phone calls have been ignored. I would stay far away. I will never buy from them again. Horrible experience.
William Bigelow
GBThanks To HAA's Support Team Because of COVID, I was unable to readily contact HHA by phone to solve a problem I had accessing my two accounts. Once I contacted the HHA Support Group via e-mail about my problem, the HHA personal quickly solved the problem. Given that the problem involved setting up a new will, the speed of the solving of the problem was greatly appreciated. Bill Bigelow Punta Gorda, FL
J Henry
GBJanelle was absolutely great to work with. Janelle was very professional and patient with me. I was selling assets for the first time, and she helped walk me through it. She did not rush me and gave me her full attention. Janelle, and everyone else I have ever dealt with at HAA have been wonderful to deal with. Great people, and great service!
Barbara
GBJanelle was so patient and wonderful Janelle was so patient and wonderful . I don’t write many reviews but I wanted to express how helpful she was . My sister and brother in law have dementia and Alzheimer’s . Luckily they filled our POA but we are still in process of finding their accounts and understanding what I need to do . She was helpful in clarifying what Entrust Group is and hard assets . I once again want to say how much I appreciate her patience and explanation with such clarity and caring !