Sasha
GBMisleading, worst precious metal company around. Set up delivery from same vault but made me pay 3 shipping fees of $40 each. Then items were not received but when calling FedEx they were returned to shipper. Items not returned to vault and emails and phone calls have been ignored. I would stay far away. I will never buy from them again. Horrible experience.
Dave
GBNew customer with Hard Assets Alliance As a new customer with Hard Assets Alliance and a prospective metals purchaser, contacted your company via telephone and talked with Lindsey. She was very patient and helpful with this newbie. She answered all questions and made the purchase of metals for us very easy without incident. Lindsey does a good job.
Gordon
GBNew Member Welcome As a new member (investor) I appreciated the prompt and informative replies to my emails. The instructions for establishing my account, funding it and making my first purchase were clear and easy to follow. My first product shipment just arrived and I was very impressed with its packaging since it contained significant value. Keep up the good work.
JAFO
GBHard Assets Alliance, spend your money elsewhere. I opened my account with Hard Assets Alliance about 6 months ago, and have been increasingly disappointed. Their customer service is extremely slow to respond to inquiries. They take not minutes or hours, but DAYS. I placed an order from my funded account, and seven days later they still have not shipped my order. I also tried to withdraw settled funds, but HAA stated (two days later) that I needed to re-validate the very bank account I had been funding my HAA account with the entire time. Additionally, Hard Assets Alliance has hidden charges and very high shipping fees. There are plenty of other precious metals companies available that charge a small spot over price and free shipping. Look elsewhere as HAA is slow and shady.
Ernie
GBMajor legal change to titling of assets I recently made a major change to the titling of assets at Hard Assets Alliance. The instructions I received, and the help I received as I created a new account and moved all of our assets to the new account was great. The process was complicated since it involved legal changes of title and possible tax consequences. Done! Thanks again.