Delivery started only after raising an issue on PayPal Even given great products and satisfying quality of the dogs' collars I ordered, I was charged for delivery even though it says on their site that it was free above the certain order total amount (now there's a banner saying different, bigger, amount, still in the policy the amount was the one I had my order placed for). The delivery of the order did not start for a month, my emails were ignored, and the delivery started only when I raised my concern with PayPal. Also the price of the goods, written on the package were 10 times less than I actually paid for them (tax issues?).

Waudog is an excellent compamy! Waiting is an excellent company with superior customer service. I got a World's Lightest Dog Vest/Jacket. It is beautiful and very well made and indeed, light as a feather. I ordered the wrong size since I had not yet picked up my dog from the dog shelter, but they were very accommodating in helping me return it. I would highly recommend this company for all your dog products.

This is due to the fault of the sender… This is due to the fault of the sender from Ukraine, because he did not provide all my information. Therefore, customs kept the package as suspicious and I had to provide a lot of information and pay a lot of money for the customs clearance process. I expect the product in the next week. Because of your shipping incompetence, I only incur additional costs and am really unhappy.

Lower quality than expected Definitely lower quality than expected. Still a working leash but not worth the price. The design to loop your hand through and keep it on your wrist is convenient, but dog owners should be aware of when they use the feature as they won’t be able to quickly retract the leash back.

Waudog is incredible & so are their products Waudog has excellent customer service. Their follow up is like none I’ve ever had before. The quality of their products I have purchased are excellent. Unfortunately I have an active and destructive Lab puppy. One of the many products I purchased fid not survive but Waudog was very prompt in issuing a refund and suggesting another product that might suit my needs. They’re a great company!?