Halyna K
HRI'm happy youth this purchase I'm happy youth this purchase. This lash has a light-reflecting line in the middle, nice to have some additional safety feature. The lock is light-weight and very convenient, suitable for a small dog. The lash in general is a light-weight and nice-looking. Love the sustainability characteristics!
SHARON MCT
GBI ordered 2 retractable leashes I ordered 2 retractable leashes. Within 1 minute I texted that I made a mistake and forgot to check the larger size - I gave them the length that I needed. I got a response the next day saying it was too late the order was ready to go out. When I finally got them, they were the extra small and not as long as you claimed. I decided to keep them and they are Ok however by the time I get back from my walks my hands hurt from trying to hold with all my fingers through the hole. Made for a smaller hand. As far as the flat leash, it could be heavier. The ones I have been using almost every day for 8 years have a thicker material and we’re just now beginning to fray. I hope these last as long! Make sure you take time to order the right things.
kt
GBFraud alert! I tried to purchase a product earlier this month from Waudog. They charged me, but never sent the product. It is stuck in "label created" status for two weeks and customer service agents will not address this. I will start a fraud complaint tomorrow and encourage you to avoid this company. There are reams of complaints, it seems, and this company regularly neglects to send purchases.
Alicia Wood
CAThis jacket seems well made but is… This jacket seems well made but is paper thin and will not keep our dog warm in any way. This was the most expensive jacket we’ve ever bought for her and unfortunately the most useless in terms of warmth. It’s a pretty colour but that’s really it. My first order was also lost so it took 2 months to receive it and now it’s too cold for her to even wear this one. Customer service was great however and did their best to send out a replacement ASAP.
Jeanne
GBI was extremely pleased with the…customer service I was extremely pleased with the quality of your doggie jacket. Lightweight, well stitched, beautiful. Unfortunately, it was too small. Fortunately, I reached out to customer service. They were prompt and very cordial working with me and assured me they would make an exchange. This was after their requesting measurements to ensure proper fit. I was extremely impressed with their correspondence and fixing my issue.