waudog.com

3524 Silverside Road Suite 35B, 19810-4929, Wilmington, United States
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3.65
Based on 20 Reviews

5

50.00%

4

5.00%

3

20.00%

2

10.00%

1

15.00%
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Miranda
GB

Lower quality than expected Definitely lower quality than expected. Still a working leash but not worth the price. The design to loop your hand through and keep it on your wrist is convenient, but dog owners should be aware of when they use the feature as they won’t be able to quickly retract the leash back.

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Karen
GB

Waudog is an excellent compamy! Waiting is an excellent company with superior customer service. I got a World's Lightest Dog Vest/Jacket. It is beautiful and very well made and indeed, light as a feather. I ordered the wrong size since I had not yet picked up my dog from the dog shelter, but they were very accommodating in helping me return it. I would highly recommend this company for all your dog products.

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SHARON MCT
GB

I ordered 2 retractable leashes I ordered 2 retractable leashes. Within 1 minute I texted that I made a mistake and forgot to check the larger size - I gave them the length that I needed. I got a response the next day saying it was too late the order was ready to go out. When I finally got them, they were the extra small and not as long as you claimed. I decided to keep them and they are Ok however by the time I get back from my walks my hands hurt from trying to hold with all my fingers through the hole. Made for a smaller hand. As far as the flat leash, it could be heavier. The ones I have been using almost every day for 8 years have a thicker material and we’re just now beginning to fray. I hope these last as long! Make sure you take time to order the right things.

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damjan trontelj
SI

This is due to the fault of the sender… This is due to the fault of the sender from Ukraine, because he did not provide all my information. Therefore, customs kept the package as suspicious and I had to provide a lot of information and pay a lot of money for the customs clearance process. I expect the product in the next week. Because of your shipping incompetence, I only incur additional costs and am really unhappy.

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Jacquie
GB

I want to rave about my wonderful… I want to rave about my wonderful experience ordering a down jacket for my dog. I thought I had measured her correctly but I hadn’t. And due to travels I was past the deadline in making an exchange but the customer support person i wrote to, who replied quickly to every email, not only let me but suggested a more likely size for my dog. She then expedited the exchange to arrive in just a couple of days. (It fits perfectly!!). All of our communications were not only helpful but there were kind human exchanges along the way. Lovely people. And I adore the coat. Perfect. A+

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