Misleading advertising Purchased the Glamour collar and leash set for my dog because it was advertised as flourecent, neon pink. It was not. I reached out to customer service and while they have been very kind and professional, no one will except a return/refund for the items I purchased that are still in its original packaging. Not particularly happy. Edit: After a little more communication, Waudog was willing to send a prepaid label and refund the purchase of the collar and leash. I am still out the $10 shipping to initially receive the item. Thanks

HORRIBLE COMPANY Sizing not accurate. 1 item never arrived. You can’t return until you get a response email giving you the address of where to send it. After 5 emails and a 2-3 weeks still no response. Keep in mind you can’t return after a month…also the one item never shipped and they still charged me for it. HORRIBLE COMPANY. Never ordering from them again. Also the 1 out of the 2 items I received was nothing special. They sell animal QR collars on Amazon for cheaper and you can return if it doesn’t fit. Quality is the same. Ordered 1/7/23 it’s now going on 3rd week. Just horrible experience for basic product.

Waudog is incredible & so are their products Waudog has excellent customer service. Their follow up is like none I’ve ever had before. The quality of their products I have purchased are excellent. Unfortunately I have an active and destructive Lab puppy. One of the many products I purchased fid not survive but Waudog was very prompt in issuing a refund and suggesting another product that might suit my needs. They’re a great company!?

Waudog Lucy The original color we selected was not available, the staff promptly notified us of our options and modified the order timely. The order arrived within a few days. The size is true to the measurement guide provided. When we remove the coat from our dog, she is nice and warm under the jacket. We are very happy with the purchase.

Good but could be perfect! Jacket is practical and cute and does it's job of keeping my short-haired young rescue (who saw snow for the first time yesterday!) warm. Not 5 stars only because it takes a long long time for me to figure out how to hold her and get the zipper to zip. Wish the zipper were larger and easier to navigate with a squiggly pup!