Excellent customer service! I had the best customer service, Rachel was awesome with me. She went above and beyond to help me find what I needed and to get my services connected. She is the perfect example on what a customer service representative should be. I am 100 percent happy with my experience and will definitely refer my family and friends thank you!

I spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.

Best rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter

Rachel was highly knowledgeable and… Rachel was highly knowledgeable and made this painful task of finding an internet/cable provider very easy. She was very professional and easy to understand. It was hard to focus though, I think it was because of her sexy voice! :)

Peter was exceptionally helpful Peter was exceptionally helpful, friendly and a joy to chat with. He made the entire experience of signing up for two different services very easy. He explained every detail and ensured that I understood each item. I wish all people in customer service were as wonderful as Peter. He is an asset to your organization. Thank you, Peter!!! (TEN STARS!!!)