I spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.

This Company Is the Way to Go Mitch was exceptional in providing me with all the info. needed to select the best internet and cable TV at my new location. He explained every detail involved with both services, how providers differed in pricing and options, and the logistics involved in getting things set up in a new city. He saved me untold time in research and phone calls. InMyArea is definitely the way to go to get the bottom line on what could otherwise be a time-consuming and confusing process.

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

These people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.

Jason Is Wonderful jason was very helpful & knowledgeable!!! he is definitely one of the absolute best customer service agents i have ever had the pleasure of working with on the phone! he was informative & patient! he answered all my questions! Keep Up The Good Work! KUDOS TO YOU JASON!!!