Kiele
GBPatrick is a rockstar Patrick is a rockstar. If it weren’t for his amazing customer service- I would have called a different provider. Just kidding. But he was excellent and made setting up my internet quick and painless.
Mari M.
GBCentury-link is THE SLOWEST INTERNET ON… Century-link is THE SLOWEST INTERNET ON EARTH! I can’t even watch a movie without the constant load bar, even if nothing else is on. If you’re lucky you’ll finish a show without it cutting out and making me have to restart completely and search for the movie or show I was catching all over again. and you can forget about playing video games. Customer service is terrible also they seem to have the (it’s not my job attitude) for any issue you have. and they even hang up on you and refuse to transfer you to a supervisor. I live in an area we’re Service Companies are limited and there were no other providers until recently. I am very happy to be switching after 6+ years.
Dan
GBRory was an absolute pleasure to work… Rory was an absolute pleasure to work with. He was pleasant and I felt no pressure at all. His personality and his knack for getting one to feel comfortable is an asset to your company. I can only hope the product I'm purchasing is half as good as he. If so, I'll be one happy customer...
David Hamilton
GBThese people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.
Roy & Sandra
GBPeter was exceptionally helpful Peter was exceptionally helpful, friendly and a joy to chat with. He made the entire experience of signing up for two different services very easy. He explained every detail and ensured that I understood each item. I wish all people in customer service were as wonderful as Peter. He is an asset to your organization. Thank you, Peter!!! (TEN STARS!!!)