Best Customer Service Frances is very helpful and knowledgeable. She answered all my questions, explained the services and costs. She was able to set up my new internet and landline appointment with Spectrum in less than 10 minutes. Gave me the right information I needed.

Jason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!

Patrick needs a raise (: Patrick was awesome to talk to for Spectrum!!! He was super laid back but professional and didn’t leave any room for dead air and I felt super comfortable talking to him! my roommate and i both agreed that he sounded really cute too (:

These people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.

All information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed