Best Customer Service Frances is very helpful and knowledgeable. She answered all my questions, explained the services and costs. She was able to set up my new internet and landline appointment with Spectrum in less than 10 minutes. Gave me the right information I needed.

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

These people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.

Patrick needs a raise (: Patrick was awesome to talk to for Spectrum!!! He was super laid back but professional and didn’t leave any room for dead air and I felt super comfortable talking to him! my roommate and i both agreed that he sounded really cute too (:

This Company Is the Way to Go Mitch was exceptional in providing me with all the info. needed to select the best internet and cable TV at my new location. He explained every detail involved with both services, how providers differed in pricing and options, and the logistics involved in getting things set up in a new city. He saved me untold time in research and phone calls. InMyArea is definitely the way to go to get the bottom line on what could otherwise be a time-consuming and confusing process.