All information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

Best Customer Service Frances is very helpful and knowledgeable. She answered all my questions, explained the services and costs. She was able to set up my new internet and landline appointment with Spectrum in less than 10 minutes. Gave me the right information I needed.

Century-link is THE SLOWEST INTERNET ON… Century-link is THE SLOWEST INTERNET ON EARTH! I can’t even watch a movie without the constant load bar, even if nothing else is on. If you’re lucky you’ll finish a show without it cutting out and making me have to restart completely and search for the movie or show I was catching all over again. and you can forget about playing video games. Customer service is terrible also they seem to have the (it’s not my job attitude) for any issue you have. and they even hang up on you and refuse to transfer you to a supervisor. I live in an area we’re Service Companies are limited and there were no other providers until recently. I am very happy to be switching after 6+ years.

Best rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter