Deborah
GBMy only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.
Libby
GBBest Customer Service Frances is very helpful and knowledgeable. She answered all my questions, explained the services and costs. She was able to set up my new internet and landline appointment with Spectrum in less than 10 minutes. Gave me the right information I needed.
Claire
GBThis Company Is the Way to Go Mitch was exceptional in providing me with all the info. needed to select the best internet and cable TV at my new location. He explained every detail involved with both services, how providers differed in pricing and options, and the logistics involved in getting things set up in a new city. He saved me untold time in research and phone calls. InMyArea is definitely the way to go to get the bottom line on what could otherwise be a time-consuming and confusing process.
edward
GBAll information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed
Roy & Sandra
GBPeter was exceptionally helpful Peter was exceptionally helpful, friendly and a joy to chat with. He made the entire experience of signing up for two different services very easy. He explained every detail and ensured that I understood each item. I wish all people in customer service were as wonderful as Peter. He is an asset to your organization. Thank you, Peter!!! (TEN STARS!!!)