Jason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

Best rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter

Best Customer Service Frances is very helpful and knowledgeable. She answered all my questions, explained the services and costs. She was able to set up my new internet and landline appointment with Spectrum in less than 10 minutes. Gave me the right information I needed.

Patrick needs a raise (: Patrick was awesome to talk to for Spectrum!!! He was super laid back but professional and didn’t leave any room for dead air and I felt super comfortable talking to him! my roommate and i both agreed that he sounded really cute too (: