Deborah
GBMy only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.
Roy & Sandra
GBPeter was exceptionally helpful Peter was exceptionally helpful, friendly and a joy to chat with. He made the entire experience of signing up for two different services very easy. He explained every detail and ensured that I understood each item. I wish all people in customer service were as wonderful as Peter. He is an asset to your organization. Thank you, Peter!!! (TEN STARS!!!)
Janice
GBJason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!
Bonnie McKenzie
GBExcellent Customer Service Excellent Customer Service, VERY knowledgeable and very helpful! Mich got our Directv cable, our ATT internet and ATT home telephone service, all at a very affordable introductory price, with lots of bonuses and benefits!!! Have previously worked in sales and customer service for many years he was A+ AMAZING! 5 STAR servicem very personable, relatable and a joy to work with! I highly recommened Nitch and Inmyarea.com! Bonnie & Mikal, South Point, OH
Brittny
GBPatrick needs a raise (: Patrick was awesome to talk to for Spectrum!!! He was super laid back but professional and didn’t leave any room for dead air and I felt super comfortable talking to him! my roommate and i both agreed that he sounded really cute too (: