These people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.

Rory was an absolute pleasure to work… Rory was an absolute pleasure to work with. He was pleasant and I felt no pressure at all. His personality and his knack for getting one to feel comfortable is an asset to your company. I can only hope the product I'm purchasing is half as good as he. If so, I'll be one happy customer...

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

Jason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!

Best rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter