Deborah
GBMy only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.
john
GBRachel was highly knowledgeable and… Rachel was highly knowledgeable and made this painful task of finding an internet/cable provider very easy. She was very professional and easy to understand. It was hard to focus though, I think it was because of her sexy voice! :)
Amanda
GBJason Is Wonderful jason was very helpful & knowledgeable!!! he is definitely one of the absolute best customer service agents i have ever had the pleasure of working with on the phone! he was informative & patient! he answered all my questions! Keep Up The Good Work! KUDOS TO YOU JASON!!!
Mari M.
GBCentury-link is THE SLOWEST INTERNET ON… Century-link is THE SLOWEST INTERNET ON EARTH! I can’t even watch a movie without the constant load bar, even if nothing else is on. If you’re lucky you’ll finish a show without it cutting out and making me have to restart completely and search for the movie or show I was catching all over again. and you can forget about playing video games. Customer service is terrible also they seem to have the (it’s not my job attitude) for any issue you have. and they even hang up on you and refuse to transfer you to a supervisor. I live in an area we’re Service Companies are limited and there were no other providers until recently. I am very happy to be switching after 6+ years.
Claire
GBThis Company Is the Way to Go Mitch was exceptional in providing me with all the info. needed to select the best internet and cable TV at my new location. He explained every detail involved with both services, how providers differed in pricing and options, and the logistics involved in getting things set up in a new city. He saved me untold time in research and phone calls. InMyArea is definitely the way to go to get the bottom line on what could otherwise be a time-consuming and confusing process.