Mari M.
GBCentury-link is THE SLOWEST INTERNET ON… Century-link is THE SLOWEST INTERNET ON EARTH! I can’t even watch a movie without the constant load bar, even if nothing else is on. If you’re lucky you’ll finish a show without it cutting out and making me have to restart completely and search for the movie or show I was catching all over again. and you can forget about playing video games. Customer service is terrible also they seem to have the (it’s not my job attitude) for any issue you have. and they even hang up on you and refuse to transfer you to a supervisor. I live in an area we’re Service Companies are limited and there were no other providers until recently. I am very happy to be switching after 6+ years.
Milton
GBExcellent customer service! I had the best customer service, Rachel was awesome with me. She went above and beyond to help me find what I needed and to get my services connected. She is the perfect example on what a customer service representative should be. I am 100 percent happy with my experience and will definitely refer my family and friends thank you!
Dan
GBRory was an absolute pleasure to work… Rory was an absolute pleasure to work with. He was pleasant and I felt no pressure at all. His personality and his knack for getting one to feel comfortable is an asset to your company. I can only hope the product I'm purchasing is half as good as he. If so, I'll be one happy customer...
Kelly Bristol
GBI spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.
Debbie
GBDaniel was above and beyond the best… Daniel was above and beyond the best associate I’ve talked to. I have dealt with ATT, direct tv and dish. He was extremely professional patient and understanding. Actually made a very stressful day trying to take care of my mother in law end in a good note. Thank you Daniel for your patience and humor.