Don't use Bill Leear Loan Office. What do you means what went wrong this time? I'm a Realtor and would like to share a horrible experience I had with Bill Leear Loan Officer with Cardinal. I gave him two loans, one for a refi and the other was a Sales and Purchase. He was unsuccessful and ignore pertinent information regarding my client before starting the loan process. Which should have been check prior to the loan. This tells me in my twenty years of doing Real Estate he is not experinced or he really didn't want my client to have the loan. In addition, my client spend a lot of unnecssary funds. So I want to end with, I hope no one will experinced this, just down right ridiculous.

Excellent service Excellent service! What a great experience. No intimidation, no stress, no worries. All my questions were answered quickly. Any needs and wants I had were handled and understood. I felt like I was in safe, professional hands the whole time. I was taken on a personal level and dealt with customized to my situation. Jim Misner exceeded all limits to help me. I couldn't have been in better hands.

Cardinal Financial Great Service Cardinal Financial and specifically Charlie and Matt went above and beyond to make themselves available for any questions we had, day or night. They did an amazing job competitively and got us a great mortgage suited to our needs. They even showed up to the closing, in person, with Champagne! Definitely a white glove experience compared to big bank lenders we have used in the past. We would recommend them highly to any friends and family.

Cardinal Financial and Brandon Ford - Good to go! Brandon Ford was our contact at Cardinal Financial. Throughout the whole process he kept us up to date on our progress and answered any questions quickly and completely. With numerous choices available to homebuyers these days it was important to us to find one that we trusted. Brandon met or exceeded our expectations every step of the way.

I am a RE agent dealing with an out of… I am a RE agent dealing with an out of state buyer using this company. Almost ZERO communication regarding whom to contact & important deadlines! -The LO I was told was handling it...was not. I wasn't given the name of the correct contact person until I did a lot of digging after being ghosted -Appraisal deadline: if the buyer doesn't get the appraisal back in time for the deadline, they are legally liable to pay the offer amount regardless of whether it appraises! (Do they CARE about their customers?) I called the appraiser to find out when it was submitted because the person I was in contact with, didn't know where it was. I told them that they DID have the appraisal, because she had sent it to them right away after doing it, (Then it was "magically" found) -LC deadline. I know many states don't have this, but if you have a license to operate in a state, you'd better know what that state's contracts require! And not wait till nagged to provide the documentation by the deadline...to the correct parties. (Don't act as if it doesn't matter!) -Did not really do anything of their own initiative regarding getting important info & docs to me -Interest rates are less than stunning. The buyer could have saved as much as 2 percent if they'd used a different lender...