Ron
GBThe tastytrade customer support team… The tastytrade customer support team are excellent. I had a put credit spread that was expiring ITM, both legs, and they told me my options in very easy to understand manner. Since it was a defined trade, it worked.
GERRY
GBCustomer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.
Bart
GBChoose Tasty Are you kidding? Love the platform, traders and customer service. Stephen fantastic work! I had a slight problem and a few questions and Stephen was Johnny on the spot explaining the situation and adjusting verticals at my request , live. Same for the folks at the trade room. Highly recommend especially if your TOS transition to Schwabe isnt going so well. Why put up with it. Choose Tasty, Tom's doing great work over there!
Rupinder Singh
AUEasy to use platform with great customer support Best trading platform so far in my own experience for options with great customer services.
Derek Martin
GBI liked their security levels I liked their security levels. People would see it as inconvenience that they blocked privileges but instead that was not me logging in so they saved me from someone taking my money. Secondly, their easy to chat with and quick solutions that are intuitive.