Quick and accurate response Quick and accurate response. Thank you!

Tradedesk support is awesome Tradedesk support is awesome. Stephen helped me avoid a $30 fee.

Better tax statements please! As a EU investor, it is a great platform that allows you to buy stocks cheaply, as well as access to US etfs. My only problem with it is that the tax report for capital gains is a simple worksheet, which doesnt look very official in case I need to present it to my local tax authorities. Like another user wrote, I also wished they had a consolidated tax statement with all the trades, dividends by symbol and the profits/losses, instead of dozens of daily activity statements and monthly account statements. Just have an official looking profit/losses document for the whole year, since my local tax auhority would likely not like the current non-official looking worksheet or the dozens of pdfs.

Having opened an account with… Having opened an account with Tastytrade in January this year, I went on to fund it finally some weeks ago. Although the platform is quite good, despite being buggy at times, my trading experience was horrendous. Days after placing my first trade, my account was set to 'closing only'. When I inquired as to why this was, a member of the trade desk informed me it was because I was 'placing uneconomical trades'. My primary strategy involves trading deep in the money vertical and calendar spreads, because one is able to use low margin, and avail of high profitably for such trades. I asked them to reset my account to place trades again, to which they obliged but only on condition I no longer used these strategies that they didn't like. All the while feeling like a scorned child, and email correspondence that was very dicatatory in tone from customer service. However, when I began trading again, this time using closer to the money trades, albeit somewhat still ITM, I managed to have a diagonal spread fill 5 contracts for a very small risk yesterday, that I also managed to close out for a profit of $820. Then I received an email from Tastytrade again, informing me that because I went against company policy by implementing such trades, my account was again set to closing only and effectively closed. My next step is withdrawing my legitimate profits from my account, and seeking a worthwhile broker whom appreciates my business, and will not excessively micromanage my account in such a ridiculous way. I do not recommend Tastytrade to anyone. Steer clear of this very underhanded brokerage!!

Very Arrogant customer service Promotion offer tempted me. But not worth. you will have too much frustration from locked up with no reason to log in and 7th new password creation . Agents over the phone are not friendly, lack of ownership, very stiff . This company are not customer centered in business