Mikai Terpstra
NLTradedesk I hade some questions regarding options and there responce was quick and helpfull. Unlike other brokers tastytrade have real persons behind their helpdesk who you can ask anything.
Bart
GBChoose Tasty Are you kidding? Love the platform, traders and customer service. Stephen fantastic work! I had a slight problem and a few questions and Stephen was Johnny on the spot explaining the situation and adjusting verticals at my request , live. Same for the folks at the trade room. Highly recommend especially if your TOS transition to Schwabe isnt going so well. Why put up with it. Choose Tasty, Tom's doing great work over there!
Elba
BRGREAT! I could feel in my experience clarifying my doubts that Tastytrade is a company that cares about serving customers well. STEPHEN's service in particular was exceptional, proving to be an excellent professional, serious, competent and patient. I am very satisfied. :) Elba
Mich
GBtastytrade is a wonderful stock trading platform tastytrade is a wonderful stock trading platform. The platform is very user friendly. The agents are very personable and knowledgeable and are always helpful in helping with any questions. When calling the wait time is very short if any time at all. The tastytrade website is very intuitive and well laid out. Special kudos to Steve and all the agents who have assisted us on the platform. They are all A+ staff.
GERRY
GBCustomer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.