Excellent customer service Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.

Customer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.

Tradedesk I hade some questions regarding options and there responce was quick and helpfull. Unlike other brokers tastytrade have real persons behind their helpdesk who you can ask anything.

Extremely Responsive and Quick Help When Needed Both times I chatted with the help desk it was immediately responded to and both experts were extremely helpful and knowledgeable. Tastytrade is a great experience all around!

Moved to Tasty in 2023 Moved all my accounts to Tasty in 2023 and haven't looked back. Their trading tools are fast, intuitive and consistent across all platforms. Their chat, email and phone support are extremely responsive and friendly. Overall, their dedication to the retail trader are amazing. And their education arm, TastyLive is HUGE benefit as well.