tastytrade

1330 W Fulton St., Suite 600, 60607, Chicago, United States
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About tastytrade

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot. That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.

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d james
AT

Excellent customer service Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.

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Keith Englund
GB

Extremely Responsive and Quick Help When Needed Both times I chatted with the help desk it was immediately responded to and both experts were extremely helpful and knowledgeable. Tastytrade is a great experience all around!

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Erik Praxedes
GB

Best platform for retail traders Being a retail trader, never found best customer service and platform as the ones provided by TastyTrade! Love to learn and follow the live broadcast daily, it's like have my own office mates online! Cheers to the Tasty team and keep up the good work!

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GERRY
GB

Customer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.

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PE Leonard
CA

Tasty Trade and Tasty network are awesome. Tasty Trade and Tasty network are awesome. Content is relevant, timely and FREE. Everything is based on stats and research not an opinion by an "expert". All the content produced by people who regularly have "skin in the game" and not just reading from a book somewhere. There's simply no better place for excellent service, expert knowledge sharing and an easy to use "visual" platform.

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