Easy to use platform with great customer support Best trading platform so far in my own experience for options with great customer services.

Customer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.

Excellent customer service Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.

GREAT! I could feel in my experience clarifying my doubts that Tastytrade is a company that cares about serving customers well. STEPHEN's service in particular was exceptional, proving to be an excellent professional, serious, competent and patient. I am very satisfied. :) Elba

Very Arrogant customer service Promotion offer tempted me. But not worth. you will have too much frustration from locked up with no reason to log in and 7th new password creation . Agents over the phone are not friendly, lack of ownership, very stiff . This company are not customer centered in business