tastytrade

1330 W Fulton St., Suite 600, 60607, Chicago, United States
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About tastytrade

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot. That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.

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Saurabh Kapadia
GB

Great detail in response. Stephen was very helpful and answered my question in a timely manner. He went above and beyond in answering my question with great detail and summarized it in a follow up email.

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GERRY
GB

Customer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.

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Rupinder Singh
AU

Easy to use platform with great customer support Best trading platform so far in my own experience for options with great customer services.

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EU Retail Investor
HU

Better tax statements please! As a EU investor, it is a great platform that allows you to buy stocks cheaply, as well as access to US etfs. My only problem with it is that the tax report for capital gains is a simple worksheet, which doesnt look very official in case I need to present it to my local tax authorities. Like another user wrote, I also wished they had a consolidated tax statement with all the trades, dividends by symbol and the profits/losses, instead of dozens of daily activity statements and monthly account statements. Just have an official looking profit/losses document for the whole year, since my local tax auhority would likely not like the current non-official looking worksheet or the dozens of pdfs.

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Ron
GB

The tastytrade customer support team… The tastytrade customer support team are excellent. I had a put credit spread that was expiring ITM, both legs, and they told me my options in very easy to understand manner. Since it was a defined trade, it worked.

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