Excellent customer service Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.

Best platform for retail traders Being a retail trader, never found best customer service and platform as the ones provided by TastyTrade! Love to learn and follow the live broadcast daily, it's like have my own office mates online! Cheers to the Tasty team and keep up the good work!

Tradedesk support is awesome Tradedesk support is awesome. Stephen helped me avoid a $30 fee.

Having opened an account with… Having opened an account with Tastytrade in January this year, I went on to fund it finally some weeks ago. Although the platform is quite good, despite being buggy at times, my trading experience was horrendous. Days after placing my first trade, my account was set to 'closing only'. When I inquired as to why this was, a member of the trade desk informed me it was because I was 'placing uneconomical trades'. My primary strategy involves trading deep in the money vertical and calendar spreads, because one is able to use low margin, and avail of high profitably for such trades. I asked them to reset my account to place trades again, to which they obliged but only on condition I no longer used these strategies that they didn't like. All the while feeling like a scorned child, and email correspondence that was very dicatatory in tone from customer service. However, when I began trading again, this time using closer to the money trades, albeit somewhat still ITM, I managed to have a diagonal spread fill 5 contracts for a very small risk yesterday, that I also managed to close out for a profit of $820. Then I received an email from Tastytrade again, informing me that because I went against company policy by implementing such trades, my account was again set to closing only and effectively closed. My next step is withdrawing my legitimate profits from my account, and seeking a worthwhile broker whom appreciates my business, and will not excessively micromanage my account in such a ridiculous way. I do not recommend Tastytrade to anyone. Steer clear of this very underhanded brokerage!!

The tastytrade customer support team… The tastytrade customer support team are excellent. I had a put credit spread that was expiring ITM, both legs, and they told me my options in very easy to understand manner. Since it was a defined trade, it worked.