GERRY
GBCustomer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.
PE Leonard
CATasty Trade and Tasty network are awesome. Tasty Trade and Tasty network are awesome. Content is relevant, timely and FREE. Everything is based on stats and research not an opinion by an "expert". All the content produced by people who regularly have "skin in the game" and not just reading from a book somewhere. There's simply no better place for excellent service, expert knowledge sharing and an easy to use "visual" platform.
Elba
BRGREAT! I could feel in my experience clarifying my doubts that Tastytrade is a company that cares about serving customers well. STEPHEN's service in particular was exceptional, proving to be an excellent professional, serious, competent and patient. I am very satisfied. :) Elba
Rick C.
GBMoved to Tasty in 2023 Moved all my accounts to Tasty in 2023 and haven't looked back. Their trading tools are fast, intuitive and consistent across all platforms. Their chat, email and phone support are extremely responsive and friendly. Overall, their dedication to the retail trader are amazing. And their education arm, TastyLive is HUGE benefit as well.
Bart
GBChoose Tasty Are you kidding? Love the platform, traders and customer service. Stephen fantastic work! I had a slight problem and a few questions and Stephen was Johnny on the spot explaining the situation and adjusting verticals at my request , live. Same for the folks at the trade room. Highly recommend especially if your TOS transition to Schwabe isnt going so well. Why put up with it. Choose Tasty, Tom's doing great work over there!