EU Retail Investor
HUBetter tax statements please! As a EU investor, it is a great platform that allows you to buy stocks cheaply, as well as access to US etfs. My only problem with it is that the tax report for capital gains is a simple worksheet, which doesnt look very official in case I need to present it to my local tax authorities. Like another user wrote, I also wished they had a consolidated tax statement with all the trades, dividends by symbol and the profits/losses, instead of dozens of daily activity statements and monthly account statements. Just have an official looking profit/losses document for the whole year, since my local tax auhority would likely not like the current non-official looking worksheet or the dozens of pdfs.
Elba
BRGREAT! I could feel in my experience clarifying my doubts that Tastytrade is a company that cares about serving customers well. STEPHEN's service in particular was exceptional, proving to be an excellent professional, serious, competent and patient. I am very satisfied. :) Elba
Saurabh Kapadia
GBGreat detail in response. Stephen was very helpful and answered my question in a timely manner. He went above and beyond in answering my question with great detail and summarized it in a follow up email.
d james
ATExcellent customer service Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.
Ron
GBThe tastytrade customer support team… The tastytrade customer support team are excellent. I had a put credit spread that was expiring ITM, both legs, and they told me my options in very easy to understand manner. Since it was a defined trade, it worked.