Very Arrogant customer service Promotion offer tempted me. But not worth. you will have too much frustration from locked up with no reason to log in and 7th new password creation . Agents over the phone are not friendly, lack of ownership, very stiff . This company are not customer centered in business

Better tax statements please! As a EU investor, it is a great platform that allows you to buy stocks cheaply, as well as access to US etfs. My only problem with it is that the tax report for capital gains is a simple worksheet, which doesnt look very official in case I need to present it to my local tax authorities. Like another user wrote, I also wished they had a consolidated tax statement with all the trades, dividends by symbol and the profits/losses, instead of dozens of daily activity statements and monthly account statements. Just have an official looking profit/losses document for the whole year, since my local tax auhority would likely not like the current non-official looking worksheet or the dozens of pdfs.

Customer Service Sucks! I've been trading with Tastytrade since 2017. Although I do like their platform I have found their fills to be fairly poor versus Schwab's who I find exceptional. The worst thing I find about Tastytrade is their customer service. When you call them for ANYTHING expect to wait several minutes before a live person answers your call. So if you're trading and need to speak to someone quickly good luck because it won't happen and they could care less. They recommend to EMAIL their support team. What a joke! I see on the reviews their basic reply is "Thanks for your review and sorry to hear about your experience!" hahaha Just don't ever expect any changes. When calling them in February, I finally got so fed up with their customer service that I transferred 95% of my money to my Schwab account. I kept some money in there so I can use their option chain as it is very easy to read versus other platforms including Schwab's thinkorswim platform. But Tastytrade's customer service couldn't lick Schwab's boots when it comes to customer service. Tastytrade has to be the worst in regards to customer service of any legitimate broker around.

Moved to Tasty in 2023 Moved all my accounts to Tasty in 2023 and haven't looked back. Their trading tools are fast, intuitive and consistent across all platforms. Their chat, email and phone support are extremely responsive and friendly. Overall, their dedication to the retail trader are amazing. And their education arm, TastyLive is HUGE benefit as well.

Quick and accurate response Quick and accurate response. Thank you!