It Doesn't Get Better The Support/Customer Service fellow I spoke with resolved my rather pressing issue with expediency, efficiency and an engaging pleasant personality, which allowed us to have a few laughs along the way as he put out my fire. It doesn't get better than that! Kudos to the gentleman who helped me, and sadly as one ages, I do not recall his name. Shame on me.

The good .. and the bad The good ... and the bad. First the good. Raisin makes it very easy to deposit funds in CDs and high yield savings accounts at a number of different financial institutions. There are more than enough options to choose from. However, the bad, is that they don't make it easy to track your savings because you can only view your accounts on their website or print in PDF format. This means you might have pages and pages of PDF listings on any given day (depending on how many accounts you have) and you cannot put the information into a spreadsheet so you can consolidate ALL you accounts at other institutions - without manually entering all the information manually every time you want to update your spreadsheet. They also make it hard to keep track of how much money you have under the same title at each institution so you can track your balances for FDIC coverage. It is possible to lose track of accounts without being able to view them all at the same time on one page/screen. But the way they display them on the website makes it impossible unless you only have 2 or 3 accounts. I do wish I could transfer funds from one Raisin holding to another without having to withdraw to my linked checking account and then move funds back into another Raisin account. This process costs time and time is money.

My recent experience working with Raisin Customer Assistence people. Everyone with whom I worked was patient, very helpful and, just, all around nice.

It’s terrifying doing business with… It’s terrifying doing business with this company. I have $750k+ in various CDs and savings account in their platform. $500k of it has just vanished after two CDs matured that I marked as “do not renew.” Where’s my money? There’s literally no indication on my dashboard that those CDs ever even existed, or what has become of my money. And to top it off, it’s the weekend and this joke of a company limits support hours to weekdays only. I’m calling a lawyer on Monday.

Lack of transparency, professionalism and integrity I had been doing business with this company for a while, and recently opened a CD account then Raisin made all the records disappeared, when I called to ask what had happened, they basically put the blame on me and asked me if I had taken any screenshots of the aforementioned account. I'm really disappointed for their lack of transparency, professionalism and integrity.