Marvin
GBVery upset I submitted a claim and I am already getting the run around
Concerned Customer
GBWaiting on a decision for months. If you are using their services then you are probably experiencing a hardship or disability. After meeting the elimination period almost 60 days ago, I still do not have an answer about my claim. 4 months without income is a long time and they have no sense of urgency to help. Waiting for weeks on end to get a decision is not acceptable when I have supplied everything requested. It is disheartening that a Christian company does not show compassion or concern for their customers.
Ronald Waldroup
GBI picked the 90 day elimation period… I picked the 90 day elimation period before my disability policy paid my first payment and the 90 days is already came and passed and still no payment so I'm not sure why your plans premium is based on your elimation period if bright peak just pays when they get ready yet I'm still having to pay my policy premium I guess my next step is seeking legal counsel
Lori
GBCalled twice to get some info sent to … Called twice to get some info sent to me to be able to open an account and both times they said they would but never did
Brian Allen
GBThe setup process is kind of… The setup process is kind of cumbersome. A little back and forth otherwise the interest rate is a little low compared to other banks but when you are talking about 1% or less interest at almost every bank it is just how it is.