Superb Staff In a word ~ "superb" staff. Inexplicitly, my attempt at changing my email address and password prevented logging into my account at an inappropriate time (during an acquisition). Due to the proactive actions of Leslie Means and the tech skills of Ricardo Esteban Villarreal the problem was quickly resolved. Leslie followed up to ensure that I was able to make trades. What sets these two individuals apart ~ Leslie's genuine empathy (at a "trying time"), her resourcefulness and tenacity; and Ricky's friendliness and critical thinking. I have already recommended BitcoinIRA to a client of our law firm.

Consumer-Focused Personable, knowledgeable, and efficient customer service. Reps go to great lengths to assure client satisfaction. Website very consumer-friendly. Highly recommend.

Such a Massive Retirement Tool!! I have been a Bitcoin IRA Customer for almost 2 years now. Its been an amazing experience to say the least. First of all their customer service is absolutely amazing, they are always so responsive!! I have had only a couple of small issues over the 2 years but they were handled in a timely manner and so professionally! I hear several complaints about the fees, but Bitcoin IRA's security and how they store assets is what sealed the deal for me. Also, I think most people who really dont understand crypto (which is 9 out of 10 people) dont under stand there are always fees whether they are gas fees (for tranfers depending on the network) and storage fees for keeping our assets safe in cold storage away from hackers. I have no issues with any of the fees, my account is up 60% in just under 2 years with greater returns forthcoming. BTC IRA is such a massive tool for retirement!!

Bitcoin IRA Phone Support Helped Me Out! I needed to transfer cash from a personal IRA to my Bitcoin IRA. I had trouble setting up the transfer and Leslie Means came up with a workaround for my issue. Leslie was so nice, very accommodating and professional and we had it done very quickly. Transferring money in order to make investments needs to be done quickly and efficiently and Leslie Means at Bitcoin IRA was on the ball and got it done. I really appreciate the quick service!

Customer Service Representative Customer Service Representative, Leslie Means was absolutely amazing! She assisted me with all of my questions wit thorough and thoughtful answers. Leslie is extremely knowledgeable and resourceful. I sincerely appreciate Leslie being a great listener to detail and being a well rounded problem solver. Great vibes! Thank you once more for everything. It’s truly appreciated. Sometimes, it’s the little things in life that matter the most. Keep smiling Leslie!!! The word could use more people like you.