Customer Service Representative Customer Service Representative, Leslie Means was absolutely amazing! She assisted me with all of my questions wit thorough and thoughtful answers. Leslie is extremely knowledgeable and resourceful. I sincerely appreciate Leslie being a great listener to detail and being a well rounded problem solver. Great vibes! Thank you once more for everything. It’s truly appreciated. Sometimes, it’s the little things in life that matter the most. Keep smiling Leslie!!! The word could use more people like you.

Superb Staff In a word ~ "superb" staff. Inexplicitly, my attempt at changing my email address and password prevented logging into my account at an inappropriate time (during an acquisition). Due to the proactive actions of Leslie Means and the tech skills of Ricardo Esteban Villarreal the problem was quickly resolved. Leslie followed up to ensure that I was able to make trades. What sets these two individuals apart ~ Leslie's genuine empathy (at a "trying time"), her resourcefulness and tenacity; and Ricky's friendliness and critical thinking. I have already recommended BitcoinIRA to a client of our law firm.

Bitcoin IRA is #1! First off, I've been a client since 2017. I have had nothing but a great experience with Bitcoin IRA. The staff is always there for you and that is important to me. I've read about other companies being hacked and this is why I feel even more secure with this company. Thank you Bitcoin IRA... to the moon!

I've been with Bitcoin IRA since May of… I've been with Bitcoin IRA since May of 2021. Their most valuable asset is the live customer service, a rare commodity these days. I have called many times and have never had poor service. They answer the phone promptly and are some of the most friendly folks I've had the pleasure to talk with. They truly care about providing the best service available. I enjoy the APP and it's ability to allow me to set alerts when a coin reaches a certain desired price so I may jump in and buy/sell immediately. As I understand it they intend to provide limit orders in the future, so until that happens this is the next best thing! I have read other reviews of people disappointed in the fees, but that is just like anything else. If you want quality, you are going to pay a bit more for it. I'm willing to do that because security is my number one issue, especially with cryptocurrency. Why would anyone compromise on that with a retirement account? All in all, this is the best company I have seen out in the self-directed crypto retirement account world and I consider myself fortunate to have found them!

Bitcoin IRA Convert Moved my account here earlier this year because the crypto ira company I was using prior was just terrible. Cheap in, cheap out. Happily, I have been nothing but impressed so far with BitcoinIRA. Here is a run down of my experience for other folks... Pros- 1. Customer Service is the best in the game! i cant say enough about that. Real humans who can actually answer the phone, help out, and are overall friendly folks. Imagine that!!! 2. Security is the best in the game too!. Pretty obvious, and wish i would have done my homework earlier. But cold storage wallet providers are NOT all created equal. - the company i was with was compromised and it was awful. Not just because I couldnt log in, but also because there was no one to talk with. Luckily my crypto was saved, but headache and anxiety was definitely not worth the stress Con- 1. Fees: Yes they are more expensive than the others out there, and i think that is why i was lured away initially. This is the only ding i can give BitcoinIRA. HOWEVER, after my previous experiences/scares with the other company, Id much prefer to pay a little more knowing that my crypto will be here when i want it.