Andrea Justad
GBExcellent phone support Every time I need a little assistance with the super secure site - changes, updates, anything (non investment related, of course), the CS team is prompt, kind, thorough and exceptional with their help. Highly recommend.
Craig Mangum
GBBitcoin IRA Phone Support Helped Me Out! I needed to transfer cash from a personal IRA to my Bitcoin IRA. I had trouble setting up the transfer and Leslie Means came up with a workaround for my issue. Leslie was so nice, very accommodating and professional and we had it done very quickly. Transferring money in order to make investments needs to be done quickly and efficiently and Leslie Means at Bitcoin IRA was on the ball and got it done. I really appreciate the quick service!
Jim
GBBitcoin IRA Convert Moved my account here earlier this year because the crypto ira company I was using prior was just terrible. Cheap in, cheap out. Happily, I have been nothing but impressed so far with BitcoinIRA. Here is a run down of my experience for other folks... Pros- 1. Customer Service is the best in the game! i cant say enough about that. Real humans who can actually answer the phone, help out, and are overall friendly folks. Imagine that!!! 2. Security is the best in the game too!. Pretty obvious, and wish i would have done my homework earlier. But cold storage wallet providers are NOT all created equal. - the company i was with was compromised and it was awful. Not just because I couldnt log in, but also because there was no one to talk with. Luckily my crypto was saved, but headache and anxiety was definitely not worth the stress Con- 1. Fees: Yes they are more expensive than the others out there, and i think that is why i was lured away initially. This is the only ding i can give BitcoinIRA. HOWEVER, after my previous experiences/scares with the other company, Id much prefer to pay a little more knowing that my crypto will be here when i want it.
D Smith
GBgreat service, great security, very hands on Setting up the account was very easy. Had a very experience individual walk me through all the steps and next steps for opening my account and how to operate it. After I finished with the first person the customer support rep guided me through all the processes and even assisted with transferring my funds. They also, mentioned their great security for storing my crypto which was important to me since i don't know much about how to hold/store crypto. overall great experience
Oleg Baranov
GBOleg Baranov funds from… very bad company transferred funds from American banks a week ago, they are not in the account with this bad company and do not return the money back to the account I am very dissatisfied with this company and do not recommend anyone to use it, run away from here