I would recommend NAF to anyone looking… I would recommend NAF to anyone looking to buy a home. Buying a home is very stressful, but NAF made it easy to understand.

Rick Stevens is exceptional Rick Stevens made this process, painless and stress free. He explained everything thoroughly. I wasn't confused at any time. I appreciate Rick and Heather's patience and understanding during our first refinance.

Miss handling of insurance check I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.

I had been working for months trying to… I had been working for months trying to get a loan for my house with another place and new American gave me a call and changed everything, they were beyond helpful answering all my questions as this was my first time buying a house. They were amazing and so helpful. Kat was always there if I had a question or a concern. I’ll definitely be recommending them to others. They made it so easy.

DO YOUR OWN RESEARCH OR DON'T HIRE THIS COMPANY This company gave us an inflated amount of our home's value when we were trying to get a loan. We followed all of the company representative's suggestions and paid $1K toward a credit card to bring our credit score a bit higher, and then $540 for an appraisal - our home value came in low and the loan fell through - after paying out more than $1500! Very disappointing and totally avoidable if our home value had been accurately measured at the onset. My experience was that they were very friendly and confident up front but in the end, it was like, "oh well." If you hire this company, do your home value research yourself, including determining the comps in your area over the past 6 months.