Brandon Pratt Is the Rep You Want! Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!

I had been working for months trying to… I had been working for months trying to get a loan for my house with another place and new American gave me a call and changed everything, they were beyond helpful answering all my questions as this was my first time buying a house. They were amazing and so helpful. Kat was always there if I had a question or a concern. I’ll definitely be recommending them to others. They made it so easy.

Miss handling of insurance check I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.

She's amazing and very knowledgeable She's amazing and very knowledgeable. Could not have asked for a better experience. So easy to deal with her and she took away all the stress.

Best Mortgage Lender that EXISTS Best Mortgage Lender that exists. Ask for Ashley D! My experience was wonderful like a dream. 5 stars down the board! Communication, Knowledgeable, Teamwork, always looking for the best option for the customer and being honest and upfront about everything. Nothing is ever hidden, and I loved that. Will use this company for the rest of my life and advise all of my close ones to follow. I closed the day after Valentines, talk about LOVE in the air 💘 💌 💝