Nick & Rachel are amazing Nick & Rachel are amazing. Knowledgeable and professional in every way. They made the process very easy. Closed in 30 days better terms than quoted in beginning. Very accessible. I recommend them

Painful and unpleasant process Painful and unpleasant process. Loan officer - Cheryl was uncommunicative, changed rates multiple times, and could not delivered rate as originally quoted. The whole process was painful, and almost missed closing and funding deadline. Would NOT recommend anyone to use NAF.

Highly reccomend -

Do Not Refinance With NAF My mother and I worked with our local NAF broker for 2 years and 23 days to obtain a refinance on my mother's home to make necessary improvements to allow her to remain in her home at her age. We were initially told "This will close very quickly, easy refinance." With every day, a new promise never delivered. Communications were non-existent unless I initiated contact. Promise after promise of closing followed by excuse after excuse of why it wouldn't happen that day. This broker promised us we were close to closing and would be safe to start renovations as the money would be in our hands in 3 - 7 days. Needless to say, after 750+ days of my constant badgering, there still is no closing, no money and my 80 yo mother has moved out of her home of 25 years having spent 15K that she didn't have for partial renovations; unable afford the remaining things needed. Do not trust this company, period. Their computer systems are trash (according to the majority of excuses over the last year) and employees/vendors do not care about anything that doesn't bring in big money for more diamonds and LV bags.

Would Definitely Recommend Brandon was very helpful and supportive throughout the entire process. He would call to check in and keep us updated when anything would change and went out of his way to make sure our transaction was successful.