Painful and unpleasant process Painful and unpleasant process. Loan officer - Cheryl was uncommunicative, changed rates multiple times, and could not delivered rate as originally quoted. The whole process was painful, and almost missed closing and funding deadline. Would NOT recommend anyone to use NAF.

They made it a very easy and stress… They made it a very easy and stress free process for something that can be a lot.

Dean and the New American Funding Team… Dean and the New American Funding Team provided me with the process and helped me lower my monthly payment for the loan. Dean was on top of his game continually keeping me appeased with the process and where it stood in the grand scheme of things. He provided me with valuable feedback, options as well as acting as the liaison between me and the rest of the Mortgage process teams.

Brandon Pratt Is the Rep You Want! Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!

Rick Stevens is exceptional Rick Stevens made this process, painless and stress free. He explained everything thoroughly. I wasn't confused at any time. I appreciate Rick and Heather's patience and understanding during our first refinance.