Everything was great Everything was great! Kyle was cordial and professional. He made sure to contact me various ways anytime a change came up to make sure I always knew everything. His entire team was timely and I closed in less than 45 days, and he called to congratulate me once I closed! I highly recommend this lender.

Rick Stevens is exceptional Rick Stevens made this process, painless and stress free. He explained everything thoroughly. I wasn't confused at any time. I appreciate Rick and Heather's patience and understanding during our first refinance.

Excellent communication Kat was extremely helpful every step of the way. She was always available to answer my questions. She was instrumental in helping a first time home buyer learn the jargon of the industry. Her top notch service kept the entire process mostly stress free. Thanks Kat!

I had been working for months trying to… I had been working for months trying to get a loan for my house with another place and new American gave me a call and changed everything, they were beyond helpful answering all my questions as this was my first time buying a house. They were amazing and so helpful. Kat was always there if I had a question or a concern. I’ll definitely be recommending them to others. They made it so easy.

Brandon Pratt Is the Rep You Want! Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!