Brandon Pratt Is the Rep You Want! Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!

Miss handling of insurance check I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.

Nick & Rachel are amazing Nick & Rachel are amazing. Knowledgeable and professional in every way. They made the process very easy. Closed in 30 days better terms than quoted in beginning. Very accessible. I recommend them

Dean and the New American Funding Team… Dean and the New American Funding Team provided me with the process and helped me lower my monthly payment for the loan. Dean was on top of his game continually keeping me appeased with the process and where it stood in the grand scheme of things. He provided me with valuable feedback, options as well as acting as the liaison between me and the rest of the Mortgage process teams.

Everything was great Everything was great! Kyle was cordial and professional. He made sure to contact me various ways anytime a change came up to make sure I always knew everything. His entire team was timely and I closed in less than 45 days, and he called to congratulate me once I closed! I highly recommend this lender.