Brandon Pratt Is the Rep You Want! Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!

Painful and unpleasant process Painful and unpleasant process. Loan officer - Cheryl was uncommunicative, changed rates multiple times, and could not delivered rate as originally quoted. The whole process was painful, and almost missed closing and funding deadline. Would NOT recommend anyone to use NAF.

Great experience Jesse was great to work with! Very informative and direct throughout the entire process of my loan. I appreciate the extra effort he put in to make sure I was comfortable at every step. I would highly recommend him to anyone looking into home buying or any services.

Miss handling of insurance check I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.

They made it a very easy and stress… They made it a very easy and stress free process for something that can be a lot.