Service is great Service is great. I help with a disabled young man who is unable to take care of things on his own. True Link reached out to me when his card was going to expire. I was unaware and very appreciative they contacted me. Also, thanks so much for making it so easy to deposit funds in his account.

Been using true link for a month now Been using true link for a month now. It’s working out great and as an informal conservator to a sibling who has mental illness its given her some independence and is allowing me a peace of mind. It’s a win-win!

I need help with how to request funds… I need help with how to request funds to be deposited on Kathleen Martin card she has some bills that are overdue and need clothes and shoes.

I dislike how long it takes for a… I dislike how long it takes for a requested payment to the card to show as received and ready to spend. In other contexts, such as Zelle, funds are transferred and available right away. We are paying a fee to use TrueLink and I don’t like the idea that this delay may be second kind of fee by enabling TrueLink to use the float

I Love this card... it's perfect for our needs I have been using this card for my elderly mother, as she wasn't making good financial decisions. We've had to restrict her activities while still providing her some independence. This card has made monitoring her transactions and setting up appropriate restrictions really easy. And the couple times I had questions, the customer service team has been quick to respond, thorough and very helpful in guiding me to what I was trying to accomplish. I don't think we could have given my mother any financial independence if it weren't for this card. Thank you to the team!