Excellent Assistance from representatives … I assist my nephew as far as monitoring his TrueLink card and any time there is a question or concern I received excellent assistance. The representatives go above and beyond on doing any research necessary and always explain fully zny response. I am very impressed.

I Love this card... it's perfect for our needs I have been using this card for my elderly mother, as she wasn't making good financial decisions. We've had to restrict her activities while still providing her some independence. This card has made monitoring her transactions and setting up appropriate restrictions really easy. And the couple times I had questions, the customer service team has been quick to respond, thorough and very helpful in guiding me to what I was trying to accomplish. I don't think we could have given my mother any financial independence if it weren't for this card. Thank you to the team!

Great tool for parents of adults w IDD This debit card is a very well-thought-out tool for someone who needs to assist another person in managing the day-to-day expenses and "pocket money". Our adult daughter has developmental disabilities; AND she needs to be "independent'' to the best of her abilities. The debit card has a lot of built in controls and filters allowing a caregiver/guardian visibility to how money is being spent. A great idea!

Truelink has been a helpful tool! My son has struggled with alcoholism and addiction. He is currently doing well. We have kept the Truelink card in place since he left a sober community. He is currently back in a different sober community. Truelink has been a reliable trustworthy way to make sure he can purchase food and medication he needs . When his card was compromised I received alerts of blocked charges. I spoke with Truelink representatives and the issue was resolved quickly! We will continue to rely on Truelink as he moves forward in his sobriety.

True Link client for over 10 years We have been clients of True Link for over ten years as my son has been in various treatments and living situations as he battles substance use disorder. I have relied on his True Link account to help me support him with guardrails for spending that can also be monitored by his treatment team. The True Link client service team has been so kind and considerate and have always come through for us quickly in every situation where we have needed assistance. True Link has been a trusted partner that has really walked with us through this journey. I highly recommend True Link.