Comerica is not always good, Comerica is always great. I’m working on building a relationship with a Comerica bank in San Antonio as I’ve just moved. Comerica bank employees in Houston helped me contact the right group in the loan department. I use the internet when I can, it has a great user interface Employees have always helped me when I had an issue. The house loan went well. The loan requirements were actually good for me. Comerica made sure I knew what items were being reviewed with the seller. The loan specialist kept me from making a potential mistake.

A friendly informative talk about my morgage The company has well trained agents who can manage to explain any doubt you may have related to your morgage.

SLS is awful SLS is awful. Customer service is a joke. They put you on hold for a very long time. Then they do not listen to you or answer your questions. They are purposefully evasive and slow. They will play every trick to cause you to misunderstand and possibly miss a payment. If you learn that your loan would be transferred to SLS, shop around. They are a terrible company that does not respect their customers. Avoid them at all costs.

SLS has very good customer service SLS has very good customer service. and a number of plans for different ways to manage your mortgage if needed. The website is easy to use and has lots of options, including, answering questions and paying your mortgage payment online.

Incorrect Tax Forms I have a home improvement loan with them (sold from another servicer). They sent the 1098 in a timely fashion, and I filed. On 04/07, they sent an "ammended" 1098. This was too late to take care of prior to 04/15, and it will cost me money to re-file. They can't even keep track of how much interest I paid. Incompetent.