The customer service department is a… The customer service department is a pleasure to work with. Professional, competent and efficient.

Incorrect Tax Forms I have a home improvement loan with them (sold from another servicer). They sent the 1098 in a timely fashion, and I filed. On 04/07, they sent an "ammended" 1098. This was too late to take care of prior to 04/15, and it will cost me money to re-file. They can't even keep track of how much interest I paid. Incompetent.

SLS has very good customer service SLS has very good customer service. and a number of plans for different ways to manage your mortgage if needed. The website is easy to use and has lots of options, including, answering questions and paying your mortgage payment online.

They are very polite and kind They are very polite and kind. I appreciate them helping me

The service representative was very… The service representative was very helpful and pleasant. She helped me with all of my issues. She took the stress out of my getting everything set up and going forward. I really appreciate all of the work and personal care SLS and every associate I've been in contact with. Thank you for your excellent services.