The customer service department is a… The customer service department is a pleasure to work with. Professional, competent and efficient.

Comerica is not always good, Comerica is always great. I’m working on building a relationship with a Comerica bank in San Antonio as I’ve just moved. Comerica bank employees in Houston helped me contact the right group in the loan department. I use the internet when I can, it has a great user interface Employees have always helped me when I had an issue. The house loan went well. The loan requirements were actually good for me. Comerica made sure I knew what items were being reviewed with the seller. The loan specialist kept me from making a potential mistake.

The agent was professional and… The agent was professional and knowledgeable and gave me the information I needed. Your phone menu is too long

This company disrespects seniors This company disrespects its clients It does not account for phone payments even though they have Been made in a timely manner They are now refusing my payments saying i am in forclosure I have faithfully made payments Recording them as they are made by phone They have failed to send statements as requested until Most recently after i spoke to A HUD REPRESENTATIVE. I requested a statement after my complaint and they sent it I meet with a rep next week This company is the worst you cant rely on your communications being responded to leading to a critical situation as it applies to mortgage payments made by phone. I am a senior and I am angry This is serious

SLS has very good customer service SLS has very good customer service. and a number of plans for different ways to manage your mortgage if needed. The website is easy to use and has lots of options, including, answering questions and paying your mortgage payment online.